Details

    • Improvement
    • Resolution: Fixed
    • Minor
    • None
    • CE-22.5
    • Poller
    • None
    • Vendor/Hardware Dell iDRAC
      Operating system Dell iDRAC 7.00.30.00
      The server is an Dell PowerEdge R660

    Description

      Hello! 

      We have dell servers and it seems like we dont get any disk information although its available through snmp, but, when I do a snmpwalk it isnt there, but when poll tht specific oid:s its available.  Everything else looks good, but no disks is seen. 

      Documentation from dell:

      Physical disk table: 
      https://www.dell.com/support/manuals/en-us/idrac9-lifecycle-controller-v3.0-series/snmp_idrac_cmc_9.0.1_reference_guide/physical-disk-table?guid=guid-bbcc3e20-a879-40d2-94c8-05bbdc7bd086&lang=en-us

      Virtual disk table

      https://www.dell.com/support/manuals/en-us/idrac9-lifecycle-controller-v3.0-series/snmp_idrac_cmc_9.0.1_reference_guide/virtual-disk-table?guid=guid-8958f3c2-dd99-446f-b9ee-badb31b54c75&lang=en-us

       

      snmpwalk attached. 

       
      Vendor/Hardware Dell iDRAC
      Operating system Dell iDRAC 7.00.30.00
       

       

      regards Fredrik

      Attachments

        1. dell-obs-disk.jpg
          dell-obs-disk.jpg
          564 kB
        2. discovery.php -d -h gis01-idrac.txt
          147 kB
        3. idrac-snmp.txt
          80 kB
        4. poller.php -d -h gis01-idrac.txt
          207 kB

        Activity

          [OBS-4678] Dell IDRAC disk support

          This is how device report used space, same in your snmpdump.

          landy Mike Stupalov added a comment - This is how device report used space, same in your snmpdump.

          Hello, the disk showed up now, but it seems like something is wrong with the ssd-disks, If you can see in the attached jpg its something wrong, they are not used 100%, and in the picture there is som kind of typo, it says 100 %0%

           

          fresve Fredrik Svensson added a comment - Hello, the disk showed up now, but it seems like something is wrong with the ssd-disks, If you can see in the attached jpg its something wrong, they are not used 100%, and in the picture there is som kind of typo, it says 100 %0%  

          Improved in r13179.

          Added physical disk tables.
          Virtual disk tables not exist in snmpdump.

          landy Mike Stupalov added a comment - Improved in r13179. Added physical disk tables. Virtual disk tables not exist in snmpdump.

          Added all the files now. 

          fresve Fredrik Svensson added a comment - Added all the files now. 

          General questions and device support can be discussed in our Discord channel, click here to join.


          Please make and attach additional information about the device:

          • full snmp dump from device:

            snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -Ih -ObentxU <hostname> .1 > myagent.snmpwalk
            snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -Ih -ObentxU <hostname> .1.3.6.1.4.1 >> myagent.snmpwalk

            If device not support SNMP version 2c, replace -v2c with -v1.

          • If you have problems with discovery or poller processes, please do and attach these debugs:

            ./discovery.php -d -h <device>
            ./poller.php -d -h <device>

          • additionally attach device and/or vendor specific MIB files

          This comment is added automatically.

          bot Observium Bot added a comment - General questions and device support can be discussed in our Discord channel, click here to join . Please make and attach additional information about the device: full snmp dump from device: snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -Ih -ObentxU <hostname> .1 > myagent.snmpwalk snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -Ih -ObentxU <hostname> .1.3.6.1.4.1 >> myagent.snmpwalk If device not support SNMP version 2c, replace -v2c with -v1. If you have problems with discovery or poller processes, please do and attach these debugs: ./discovery.php -d -h <device> ./poller.php -d -h <device> additionally attach device and/or vendor specific MIB files This comment is added automatically.

          People

            landy Mike Stupalov
            fresve Fredrik Svensson
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            Watchers:
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            Dates

              Created:
              Updated:
              Resolved: