Hello,
We have some VialiteHD Chassis currently being polled, however in the Device Info we are not seeing any of the sensor information being displayed.
eng@observium:/opt/observium$ ./poller.php -h 594 ___ _ _
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/ _ \ | |__ ___ ___ _ __ __ __(_) _ _ _ __ ___
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| |_| || |_) |\__ \| __/| | \ V / | || |_| || | | | | |
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\___/ |_.__/ |___/ \___||_| \_/ |_| \__,_||_| |_| |_|
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Observium Professional 25.8.14169
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https://www.observium.org##### Starting polling run at 2025-08-11 09:50:02 ########## mcuk-via-cab1-01 [594] ##### o OS vialite-hd
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o OS Group enterprise_tree_snmpv2
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o Last poll duration 6.56 seconds
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o Last Polled 2025-08-11 09:49:05
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o SNMP Version v2c
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o Device status Device is reachable by PING (0.744ms) and SNMP (1012.92ms)
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o Modules Excluded unix-agent, wmi, ipmi, junose-atm-vp, cisco-ipsec-flow-monitor, cisco-remote-access-monitor, cisco-cef,
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arista-software-ip-forwarding,cipsec-tunnels, cisco-cbqos, cisco-eigrp, aruba-controller, cisco-vpdn
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o Modules Disabled applications, netstats, bgp-peers, wifi, lsp, pseudowires, fdb-table, syslog
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o Modules Enabled system, os, sensors, status, counter, processors, mempools, storage, ucd-mib, ipSystemStats, ports, printersupplies,
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ucd-diskio,p2p-radios, ospf, sla, mac-accounting, loadbalancer, entity-physical, graphs, oids, processes, probes##### Module Start: system ##### o SNMPv2-MIB
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o Uptime 151 days, 11h 12m 36s
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o Last reboot 12/03/2025 10:37:26 PM
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o sysObjectID .1.3.6.1.4.1.31225.1.1
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o snmpEngineID
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o sysDescr ViaLite Element Manager
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o sysName Cabin 1 Rack 1
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o Location MCUK Teleport, Cabin 1, M17 1HA
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o Module time 0.0509s##### Module Start: os ##### o OS Poller Generic
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o Type Optical
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o Vendor ViaLite
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o Hardware HD in HRK3
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o Version 1.04.57
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o Features <empty>
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o Serial SN1259828
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o Asset <empty> o Module time 1.119s##### Module Start: sensors ##### o Module time 0.0019s##### Module Start: status ##### o Status Count 0
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o Module time 0.0005s##### Module Start: counter ##### o Module time 0.0005s##### Module Start: processors ##### o Module time 0.0009s##### Module Start: mempools ##### o Module time 0.0014s##### Module Start: storage ##### o Module time 0.0009s##### Module Start: ucd-mib ##### o Module time 0.0006s##### Module Start: ipSystemStats ##### o Collecting ipSystemStats
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o Module time 6.025s##### Module Start: ports ##### o Caching Oids o Module time 0.0036s##### Module Start: printersupplies ##### o Module time 0.0005s##### Module Start: ucd-diskio ##### o Module time 0.0004s##### Module Start: p2p-radios ##### o Module time 0.0009s##### Module Start: ospf ##### o Module time 0.0001s##### Module Start: sla ##### o MIBs
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o Module time 0.001s##### Module Start: mac-accounting ##### o MIBs
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o Module time 0.0014s##### Module Start: loadbalancer ##### o Module time 0.0003s##### Module Start: entity-physical ##### o Module time 0.0003s##### Module Start: graphs ##### o Module time 0.0004s##### Module Start: oids ##### o Module time 0.0008s##### Module Start: probes ##### o Module time 0.0012s##### mcuk-via-cab1-01 [594] completed poller modules at 2025-08-11 09:50:10 ##### o Graphs [checked] availability, ping, ping_snmp, uptime, poller_perf, pollersnmp_count, pollersnmp_times, pollersnmp_errors_count,
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pollersnmp_errors_times,pollerdb_count, pollerdb_times, pollermemory_perf
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o Poller time 8.2729 seconds
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o Updated Data uptime, last_polled, last_polled_timetaken, device_state##### Completed polling run at 2025-08-11 09:50:10 ##### o Devices Polled 1
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o Poller Time 8.354 secs
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o Definitions 0.11443281173706 secs
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o Memory usage 24MB (peak: 24MB)
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o MySQL Usage Insert[1/0.001s] Update[2/0.002s] Delete[1/0.001s] Cell[7/0.003s] Row[3/0.002s] Rows[21/0.009s] Col[4/0.002s]
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Connect[1/0.001s](0.021s 0.246%)
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o RRDTool Usage update[31/0.034s] (0.034s 0.411%)
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o SNMP Usage snmpget[7/2.17s] snmpwalk[1/6.022s] errors[/0s] (8.192s 98.057%)
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eng@observium:/opt/observium$ ./discovery.php -h 594
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_ / _ \ | |__ ___ ___ _ __ __ __(_) _ _ _ __ ___ | | | || '_ \ / __| / _ \| '__|\ \ / /| || | | || '_ ` _ \ | |_| || |_) |\__ \| __/| | \ V / | || |_| || | | | | | \___/ |_.__/ |___/ \___||_| \_/ |_| \__,_||_| |_| |_| Observium Professional 25.8.14169
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Observium Professional 25.8.14169 https://www.observium.org##### Starting discovery run at 2025-08-11 09:21:51 ########## mcuk-via-cab1-01 [594] ##### o OS Type vialite-hd o OS Group enterprise_tree_snmpv2 o SNMP Version v2c o Last discovery 2025-08-11 06:42:56 o Last duration 206.01 seconds##### Module Start: os #####+-------------+-------------------------+ | OID | | +-------------+-------------------------+ | sysDescr | ViaLite Element Manager | | sysObjectID | .1.3.6.1.4.1.31225.1.1 | +-------------+-------------------------+ o Detect OS matched (vialite-hd: ViaLiteHD): +-------------+------------------------+------------------------+ | OID | Matched definition | | +-------------+------------------------+------------------------+ | sysObjectID | .1.3.6.1.4.1.31225.1.1 | .1.3.6.1.4.1.31225.1.1 | +-------------+------------------------+------------------------+ o Duration 0.1649s##### Module Start: mibs ##### o MIBs discovered <empty> o Duration 12.1631s##### Module Start: vrf ##### o Duration 0.0018s##### Module Start: ports ##### o Caching OIDs o Caching DB 0 ports o Discovering ports o Duration 0.0014s##### Module Start: oids ##### o Duration 0.0008s##### Module Start: ip-addresses ##### o Duration 0.0017s##### Module Start: processors ##### o Duration 0.0007s##### Module Start: mempools ##### o Duration 0.001s##### Module Start: printersupplies ##### o Duration 0.0008s##### Module Start: sensors ##### o PPM-IGNIS-MIB snmpTemp [] snmpVoltage [] modTx1MonTECTemprtr [] modTx1MonSuppVoltage [] modTx1MonLaserBias [] modTx1MonLaserPower [] modTx1MonRfPower [] modTx1MonInputPower [] modTx1MonFeedI [] modTx1MonFeedV [] modTx2MonSuppVoltage [] modTx2MonLaserBias [] modTx2MonLaserPower [] modTx2MonRfPower [] modTx2MonInputPower [] modTx2MonFeedI [] modTx2MonFeedV [] modRx1MonSuppVoltage [] modRx1MonRLLBias [] modRx1MonRfPower [] modRx1MonOutputPower [] modRx2MonSuppVoltage [] modRx2MonRLLBias [] modRx2MonRfPower [] modRx2MonOutputPower [] o PPM-IGNIS-MIB psu1Status [] psu2Status [] o PPM-IGNIS-MIB modMonLifeCounter [] o Duration 187.0927s##### Module Start: storage ##### o Duration 0.0009s##### Module Start: arp-table ##### o Duration 0.0015s##### Module Start: junose-atm-vp ##### o Duration 0.0002s##### Module Start: mac-accounting ##### o Duration 0.0002s##### Module Start: sla ##### o Duration 0.0007s##### Module Start: cisco-cbqos #####QoS not configured. o Duration 6.0549s##### Module Start: p2p-radios ##### o Duration 0.0005s##### Module Start: graphs ##### o Duration 0.0005s o Modules Disabled ports-stack, vlans, inventory, neighbours, bgp-peers, lsp, pseudowires, virtual-machines, ucd-diskio, wifi, raid o Modules Enabled os, mibs, vrf, ports, oids, ip-addresses, processors, mempools, printersupplies, sensors, storage, arp-table, junose-atm-vp,mac-accounting, sla, cisco-cbqos, p2p-radios, graphs ##### mcuk-via-cab1-01 [594] completed discovery modules at 2025-08-11 09:25:16 ##### o Discovery time 205.5016 seconds##### Finished discovery run at 2025-08-11 09:25:16 ##### o Devices Discovered (Total) 1 (1) o Discovery Time 205.5949 secs o Definitions 0.12383890151978 secs o Memory usage 26MB (peak: 26MB) o MySQL Usage Cell[7/0.002s] Row[30/0.008s] Rows[94/0.048s] Column[15/0.024s] Update[1/0.001s] Insert[1/0s] Delete[2/0.001s] o RRDTool Usage
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0.3
0
Major 
Disabled snmp bulk for os definition in r14170.