Details
Minor Description
The printer supply monitor of all Kyocera models company-wide report the "Waste Toner Box" at 1%, which trips an alert that the supply is nearing empty – even after being replaced with a new/empty waste box – making it impossible to track.
I don't know if this is similar to the Ricoh issue OBS-2047 or not, but that might be a place to look for clues?
Attachments
Issue Links
Activity
| Status | Original: Resolved [ 5 ] | New: Closed [ 6 ] |
| Issue Type | Original: Bug [ 1 ] | New: Improvement [ 4 ] |
| Resolution | New: Fixed [ 1 ] | |
| Status | Original: In Progress [ 3 ] | New: Resolved [ 5 ] |
| Status | Original: In Review [ 10101 ] | New: In Progress [ 3 ] |
| Status | Original: Pending Response [ 10000 ] | New: In Review [ 10101 ] |
| Comment |
[ {{ /**}}
{{ * .1.3.6.1.2.1.43.11.1.1.9 prtMarkerSuppliesLevel}} {{ * The value (-1) means other and specifically indicates that the sub-unit places}} {{ * no restrictions on this parameter. The value (-2) means unknown.}} {{ * A value of (-3) means that the printer knows that there is some supply/remaining space,}} {{ * respectively.}} {{ */}} {{ switch ($level)}} {{ {}} {{ case '-1':}} {{ $level = 100; // Unlimit}} {{ break;}} {{ case '-2':}} {{ $level = 0; // Unknown}} {{ break;}} {{ case '-3':}} {{ $level = 1; // This is wrong SuppliesLevel (1%), but better than nothing}} {{ break;}} {{ }}} ] |
| Status | Original: In Progress [ 3 ] | New: Pending Response [ 10000 ] |
| Status | Original: In Review [ 10101 ] | New: In Progress [ 3 ] |
| Status | Original: Pending Response [ 10000 ] | New: In Review [ 10101 ] |
| Attachment | New: kyocera.snmpwalk [ 17479 ] | |
| Attachment | New: kyocera_discovery.txt [ 17480 ] | |
| Attachment | New: kyocera_graph.png [ 17481 ] | |
| Attachment | New: kyocera_obs.png [ 17482 ] | |
| Attachment | New: kyocera_poller.txt [ 17483 ] | |
| Attachment | New: kyocera_toner.png [ 17484 ] |