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  1. Observium
  2. OBS-2496

Extreme Network devices with EXOS 22.2.1.5 showing wrong processor graphs info.

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Details

    • Bug
    • Resolution: Fixed
    • Minor
    • None
    • Professional Edition
    • Poller, Web Interface

    Description

      Hello all,

      We have 6 extreme network devices that are using Extreme XOS 22.2.1.5 patch1-4 software version.

      All of them are showing in the Processor Graphs 0% or 1% total use. But the snmp walk shows the value is another one:

      /opt/observium # snmpwalk -v2c -c public -m SNMPv2-SMI -M /opt/observium/mibs/ exosdevice iso.3.6.1.4.1.1916.1.32.1.2
      SNMPv2-SMI::enterprises.1916.1.32.1.2.0 = INTEGER: 52

      /opt/observium # snmpwalk -v2c -c public -m EXTREME-SOFTWARE-MONITOR-MIB -M /opt/observium/mibs/:/opt/observium/mibs/extreme/ exosdevice extremeCpuMonitorTotalUtilization.0
      EXTREME-SOFTWARE-MONITOR-MIB::extremeCpuMonitorTotalUtilization.0 = INTEGER: 52

      The rrd file shows:

      /opt/observium/ # rrdtool dump /opt/observium/rrd/exosdevice/processor-xos-1.rrd | grep "2017-10-26 15"
          <lastupdate>1509024308</lastupdate> <!-- 2017-10-26 15:25:08 CEST -->
                  <!-- 2017-10-26 15:00:00 CEST / 1509022800 --> <row><v>6.0000000000e-01</v></row>
                  <!-- 2017-10-26 15:05:00 CEST / 1509023100 --> <row><v>6.0000000000e-01</v></row>
                  <!-- 2017-10-26 15:10:00 CEST / 1509023400 --> <row><v>6.0000000000e-01</v></row>
                  <!-- 2017-10-26 15:15:00 CEST / 1509023700 --> <row><v>6.0000000000e-01</v></row>
                  <!-- 2017-10-26 15:20:00 CEST / 1509024000 --> <row><v>6.0000000000e-01</v></row>
                  <!-- 2017-10-26 15:25:00 CEST / 1509024300 --> <row><v>6.0000000000e-01</v></row>
                  <!-- 2017-10-26 15:00:00 CEST / 1509022800 --> <row><v>6.0000000000e-01</v></row>
                  <!-- 2017-10-26 15:00:00 CEST / 1509022800 --> <row><v>6.0000000000e-01</v></row>
                  <!-- 2017-10-26 15:00:00 CEST / 1509022800 --> <row><v>6.0000000000e-01</v></row>

      This only happens with devices with that version, previously versions are good with match of snmpwalk value and the one stored in the rrd file.

      As before, any suggestions or clues to point at, it will be appreciated.

      Thanks.

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            adama Adam Armstrong
            emiliomejias Emilio MEJIAS
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              Updated:
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