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  1. Observium
  2. OBS-4917

Polling of HPE Networking Instant On 1930 crashes

Details

    • Add New Device / OS
    • Resolution: Fixed
    • Major
    • None
    • Professional Edition
    • Poller
    • Linux 5.15.0-122-generic [amd64] (Ubuntu 22.04)

    Description

      Polling of HPE Switch 1930 crashes. With the attached error messages.

       

      Version Number  24.8.13606 stable

      Attachments

        1. poller-1.txt
          32 kB
          Andreas Oberreiter

        Issue Links

          duplicates

          Bug - A problem which impairs or prevents the functions of the product. OBS-4881 I get an error when polling a device

          • Major - Major loss of function.
          • Resolved

          Activity

            [OBS-4917] Polling of HPE Networking Instant On 1930 crashes
            landy Mike Stupalov added a comment -

            Support for OS added in r13680.

            landy Mike Stupalov added a comment - Support for OS added in r13680.
            landy Mike Stupalov added a comment -

            It's seems as good task anyway, because this device have different os and MIB support list.

            (Another Radlan clone)

            landy Mike Stupalov added a comment - It's seems as good task anyway, because this device have different os and MIB support list. (Another Radlan clone)
            oberreiter Andreas Oberreiter added a comment -

            I missed your update. So I collected all files requeseted by the automatic answer. It took me a while to find the mib because it's not hosted on the hpe site.

            The sugested fix worked.

            oberreiter Andreas Oberreiter added a comment - I missed your update. So I collected all files requeseted by the automatic answer. It took me a while to find the mib because it's not hosted on the hpe site. The sugested fix worked.
            landy Mike Stupalov added a comment -

            Reopen for new os support.

            landy Mike Stupalov added a comment - Reopen for new os support.
            landy Mike Stupalov added a comment -

            Not sure if you just want improve support for device/os?..

            landy Mike Stupalov added a comment - Not sure if you just want improve support for device/os?..
            landy Mike Stupalov added a comment -

            For quick fix, you need install php-mbstring packet for your distro.

            Already fixed fatal error in r13644.
            Will released soon in stable.

            landy Mike Stupalov added a comment - For quick fix, you need install php-mbstring packet for your distro. Already fixed fatal error in r13644. Will released soon in stable.
            bot Observium Bot added a comment -

            General questions and device support can be discussed in our Discord channel, click here to join.

            Please make and attach additional information about the device:

            • full snmp dump from device: 

              snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -Ih -ObentxU <hostname> .1 > myagent.snmpwalk
              		 
              snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -Ih -ObentxU <hostname> .1.3.6.1.4.1 >> myagent.snmpwalk

              If device not support SNMP version 2c, replace -v2c with -v1.

            • If you have problems with discovery or poller processes, please do and attach these debugs: 

              ./discovery.php -d -h <device>
              		 
              ./poller.php -d -h <device>

            • additionally attach device and/or vendor specific MIB files

            This comment is added automatically.

            bot Observium Bot added a comment - General questions and device support can be discussed in our Discord channel, click here to join . Please make and attach additional information about the device: full snmp dump from device: snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -Ih -ObentxU <hostname> .1 > myagent.snmpwalk snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -Ih -ObentxU <hostname> .1.3.6.1.4.1 >> myagent.snmpwalk If device not support SNMP version 2c, replace -v2c with -v1. If you have problems with discovery or poller processes, please do and attach these debugs: ./discovery.php -d -h <device> ./poller.php -d -h <device> additionally attach device and/or vendor specific MIB files This comment is added automatically.

            People

              landy Mike Stupalov
              oberreiter Andreas Oberreiter
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              Dates

                Created:
                Updated:
                Resolved: