Details

    • Bug
    • Resolution: Fixed
    • Major
    • None
    • Professional Edition, Enterprise Edition
    • Discovery, Scripts
    • production

    Description

      Add device.  getting error. Run discovery, same error.

      Run poller and then run discovery. error is gone.

      see attached for the error.

      Attachments

        1. add_device.debug.txt
          785 kB
          Steve Leroux
        2. add-device-error.txt
          7 kB
          Steve Leroux

        Activity

          [OBS-4838] Add Device - cisco-vtp-mib.inc.php

          I am on the stable train.  24.4.13510 (stable). Corret.

          It's during the "add_device.php" that it returns an error.

          See attached as mentioned before.

          thanks.

           

           

          steve.r.leroux.rfnow Steve Leroux added a comment - I am on the stable train.  24.4.13510 (stable). Corret. It's during the "add_device.php" that it returns an error. See attached as mentioned before. thanks.    

          You still added not full discovery debug (as Bot requested).
          And seems you on stable branch, all changes initially in trunk:
          https://docs.observium.org/updating/#switch-between-rolling-and-stable-trains

          landy Mike Stupalov added a comment - You still added not full discovery debug (as Bot requested). And seems you on stable branch, all changes initially in trunk: https://docs.observium.org/updating/#switch-between-rolling-and-stable-trains

          added another device and captured the debug log.

          see add_device.debug.txt

          line 12187

          Please let me know.

          thanks.

          steve.r.leroux.rfnow Steve Leroux added a comment - added another device and captured the debug log. see add_device.debug.txt line 12187 Please let me know. thanks.

          updated to latest version. still happening.

          we run snmp v3

          going to get snmp dump.

          steve.r.leroux.rfnow Steve Leroux added a comment - updated to latest version. still happening. we run snmp v3 going to get snmp dump.

          Without discovery debug, not sure if this correct.
          But probably fixed in r13569.

          landy Mike Stupalov added a comment - Without discovery debug, not sure if this correct. But probably fixed in r13569.

          Please make and attach discovery debug as Bot requested:

          ./discovery.php -d -h <device>
          

          landy Mike Stupalov added a comment - Please make and attach discovery debug as Bot requested: ./discovery.php -d -h <device>

          General questions and device support can be discussed in our Discord channel, click here to join.


          Please make and attach additional information about the device:

          • full snmp dump from device:

            snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -Ih -ObentxU <hostname> .1 > myagent.snmpwalk
            snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -Ih -ObentxU <hostname> .1.3.6.1.4.1 >> myagent.snmpwalk

            If device not support SNMP version 2c, replace -v2c with -v1.

          • If you have problems with discovery or poller processes, please do and attach these debugs:

            ./discovery.php -d -h <device>
            ./poller.php -d -h <device>

          • additionally attach device and/or vendor specific MIB files

          This comment is added automatically.

          bot Observium Bot added a comment - General questions and device support can be discussed in our Discord channel, click here to join . Please make and attach additional information about the device: full snmp dump from device: snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -Ih -ObentxU <hostname> .1 > myagent.snmpwalk snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -Ih -ObentxU <hostname> .1.3.6.1.4.1 >> myagent.snmpwalk If device not support SNMP version 2c, replace -v2c with -v1. If you have problems with discovery or poller processes, please do and attach these debugs: ./discovery.php -d -h <device> ./poller.php -d -h <device> additionally attach device and/or vendor specific MIB files This comment is added automatically.

          People

            landy Mike Stupalov
            steve.r.leroux.rfnow Steve Leroux
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            Dates

              Created:
              Updated:
              Resolved: