Brother MFC-L3780CDW

For those on the community edition if you set the timeout to 3 and max repetitions to 0 the unit does work.

./poller.php hangs on the following

SQL[SELECT * FROM `ports` WHERE `device_id` = '143']
SQL RUNTIME[0.00047898s]
 o Caching Oids         Used full table ifEntry/ifXEntry snmpwalk.
ifEntry 
CMD[/usr/bin/snmpbulkwalk -t '120' -r '3' -v2c -c *** -Pud -OQUs -m IF-MIB -M /opt/observium/mibs/rfc:/opt/observium/mibs/net-snmp 'udp':'10.5.101.20':'161' ifEntry]

./descovery.php hangs on

CMD[/usr/bin/snmpbulkwalk -t '120' -r '3' -v2c -c *** -Pud -OQUsn -m SNMPv2-MIB -M /opt/observium/mibs/rfc:/opt/observium/mibs/net-snmp 'udp':'10.5.101.20':'161' .1.3.6.1.2.1.1.9.1.2]

It's how I see your printer from snmpdump.

Probably this is your local issue with snmp timeout.

Try increase snmp timeout and attach device poller and discovery debug (as Bot already written).

General questions and device support can be discussed in our Discord channel, click here to join.

Please make and attach additional information about the device:

• full snmp dump from device:

  snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -Ih -ObentxU <hostname> .1 > myagent.snmpwalk

  snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -Ih -ObentxU <hostname> .1.3.6.1.4.1 >> myagent.snmpwalk

  If device not support SNMP version 2c, replace -v2c with -v1.

• If you have problems with discovery or poller processes, please do and attach these debugs:

  ./discovery.php -d -h <device>

  ./poller.php -d -h <device>

• additionally attach device and/or vendor specific MIB files

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