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  1. Observium
  2. OBS-4707

Regarding Web Login Issue

Details

    • Help
    • Resolution: Unresolved
    • Major
    • None
    • CE-22.5
    • Authentication
    • Rocky Linux 8

    Description

      Dear Team,

      I wanted to inform you that I successfully installed Observium Community Edition 23.9.13005 on Rocky Linux 8 by following the official documentation. Upon thorough verification, everything appears to be in order. However, when attempting to log in to the web interface, I encountered an issue indicating that user login is disabled. Interestingly, the database user table does show the creation of the user.

      I would appreciate your guidance on resolving this matter. Please advise on any steps I can take to overcome this login issue.

      Thank you for your assistance.

      Attachments

        1. Observium-Discovery.png
          Observium-Discovery.png
          48 kB
        2. Observium-Login-Issue.png
          Observium-Login-Issue.png
          157 kB
        3. image-2023-12-30-12-17-12-435.png
          image-2023-12-30-12-17-12-435.png
          41 kB
        4. Observium-Version.png
          Observium-Version.png
          26 kB
        5. Selinux Status.png
          Selinux Status.png
          16 kB

        Activity

          [OBS-4707] Regarding Web Login Issue
          adama Adam Armstrong added a comment -

          Login disabled usually means that the userlevel is 0, or that the filesystem is full so the user session file can't be created.

          If you got this particular message, it means the username and password is correct, but the authentication is rejected, usually for one of the two reasons above.

          adama Adam Armstrong added a comment - Login disabled usually means that the userlevel is 0, or that the filesystem is full so the user session file can't be created. If you got this particular message, it means the username and password is correct, but the authentication is rejected, usually for one of the two reasons above.
          arsagor Ashiqur R Sagor added a comment -

          Hi,

          Selinux already disabled.

          Please check the attachment. 

          arsagor Ashiqur R Sagor added a comment - Hi, Selinux already disabled. Please check the attachment. 
          landy Mike Stupalov added a comment -

          Show versions by cmd:

          ./discovery.php -VV

          Check that SElinux disabled:
          https://docs.observium.org/install_rhel/#selinux

          landy Mike Stupalov added a comment - Show versions by cmd: ./discovery.php -VV Check that SElinux disabled: https://docs.observium.org/install_rhel/#selinux

          People

            adama Adam Armstrong
            arsagor Ashiqur R Sagor
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            Dates

              Created:
              Updated: