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  1. Observium
  2. OBS-4524

Polling degraded from 23.5.12800 (rolling) to 23.5.12837 (rolling)

Details

    • Bug
    • Resolution: Fixed
    • Major
    • None
    • Professional Edition
    • Discovery, Poller

    Description

      Hello all,

      Since upgrading from 12800 to 12837, the polling time is been degraded, we went from around 300s in avg to 600s, many modules like fdb increased by x3 factor.

      And this new DB error is appearing in the web interface, after some refresh it goes away:

      • Are you aware of any of this?
      • Should we roll-back to 12800 ?
      • Do you have some clues were to look?
      • Does some services needs to be restarted in 12837?

      Thanks.
      EM

      Attachments

        1. poller-modules.png
          poller-modules.png
          518 kB
        2. DB-error.png
          DB-error.png
          11 kB
        3. fdb-polling.png
          fdb-polling.png
          490 kB
        4. mysql_system_connections.png
          mysql_system_connections.png
          58 kB
        5. mysql_system_status.png
          mysql_system_status.png
          106 kB

        Issue Links

          duplicates

          Help - General Help OBS-4461 poller - very slow FDB module when run manually

          • Minor - Minor loss of function, or other problem where easy workaround is present.
          • Resolved

          Activity

            [OBS-4524] Polling degraded from 23.5.12800 (rolling) to 23.5.12837 (rolling)
            landy Mike Stupalov added a comment -

            Your issue not same, because current issue was happened since r12820.

            Create new issue with detailed information. Mainly required discovery and poller debug as Bot will write.
            But before create issue, update your install to latest revision.

            landy Mike Stupalov added a comment - Your issue not same, because current issue was happened since r12820. Create new issue with detailed information. Mainly required discovery and poller debug as Bot will write. But before create issue, update your install to latest revision.
            msana Michele Sana added a comment -

            Hi

            I'm experiencing the same issue on version 23.4.12651.

            Is ther an ETA for the relaese of the fix?

            Thanks

            msana Michele Sana added a comment - Hi I'm experiencing the same issue on version 23.4.12651. Is ther an ETA for the relaese of the fix? Thanks
            emiliomejias Emilio MEJIAS added a comment -

            Hi Mike,

            Issue seems fixed. Tested on 12843.

            Polling performance back to normal values.

            Thanks,
            EM

            emiliomejias Emilio MEJIAS added a comment - Hi Mike, Issue seems fixed. Tested on 12843. Polling performance back to normal values. Thanks, EM
            landy Mike Stupalov added a comment -

            Should be fixed in r12840.

            landy Mike Stupalov added a comment - Should be fixed in r12840.
            landy Mike Stupalov added a comment -

            Please make and attach poller debug:

            ./poller.php -d -r -m fdb-table -h <device>

            landy Mike Stupalov added a comment - Please make and attach poller debug: ./poller.php -d -r -m fdb-table -h <device>
            emiliomejias Emilio MEJIAS added a comment -

            emiliomejias Emilio MEJIAS added a comment -
            bot Observium Bot added a comment -

            General questions and device support can be discussed in our Discord channel, click here to join.

            Please make and attach additional information about the device:

            • full snmp dump from device: 

              snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -Ih -ObentxU <hostname> .1 > myagent.snmpwalk
              		 
              snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -Ih -ObentxU <hostname> .1.3.6.1.4.1 >> myagent.snmpwalk

              If device not support SNMP version 2c, replace -v2c with -v1.

            • If you have problems with discovery or poller processes, please do and attach these debugs: 

              ./discovery.php -d -h <device>
              		 
              ./poller.php -d -h <device>

            • additionally attach device and/or vendor specific MIB files

            This comment is added automatically.

            bot Observium Bot added a comment - General questions and device support can be discussed in our Discord channel, click here to join . Please make and attach additional information about the device: full snmp dump from device: snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -Ih -ObentxU <hostname> .1 > myagent.snmpwalk snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -Ih -ObentxU <hostname> .1.3.6.1.4.1 >> myagent.snmpwalk If device not support SNMP version 2c, replace -v2c with -v1. If you have problems with discovery or poller processes, please do and attach these debugs: ./discovery.php -d -h <device> ./poller.php -d -h <device> additionally attach device and/or vendor specific MIB files This comment is added automatically.

            People

              landy Mike Stupalov
              emiliomejias Emilio MEJIAS
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              Dates

                Created:
                Updated:
                Resolved: