Details

    • Bug
    • Resolution: Unresolved
    • Major
    • None
    • CE-22.5
    • Poller
    • centos 9 stream

    Description

      wmi poller does not get any info mation followed install as per website if I run a manual poll I get the following error.

       

      WMI Poller:
       Intel(R) Xeon(R) CPU E5-2670 0 @ 2.60GHz
      PHP Fatal error:  Uncaught ValueError: array_combine(): Argument #1 ($keys) and argument #2 ($values) must have the same number of elements in /opt/observium/includes/wmi.inc.php:140
      Stack trace:
      #0 /opt/observium/includes/wmi.inc.php(140): array_combine()
      #1 /opt/observium/includes/wmi.inc.php(15): wmi_parse()
      #2 /opt/observium/includes/polling/wmi.inc.php(235): wmi_get()
      #3 /opt/observium/includes/polling/functions.inc.php(306): include('...')
      #4 /opt/observium/poller.php(171): poll_device()
      #5 {main}
        thrown in /opt/observium/includes/wmi.inc.php on line 140

      Attachments

        1. dc2.txt
          33 kB
        2. myagent.snmpwalk
          856 kB

        Activity

          [OBS-4409] wmi not polling correctly
          neill@ditc.co.za Neill added a comment -

          Hi I have attached the requested files from one of the observium servers I have two sites both doing the same thing.

          neill@ditc.co.za Neill added a comment - Hi I have attached the requested files from one of the observium servers I have two sites both doing the same thing.
          landy Mike Stupalov made changes -
          Status Original: Pending Response [ 10000 ] New: In Review [ 10101 ]
          neill@ditc.co.za Neill made changes -
          Attachment New: myagent.snmpwalk [ 20467 ]
          Attachment New: dc2.txt [ 20468 ]
          bot Observium Bot made changes -
          Status Original: Open [ 1 ] New: Pending Response [ 10000 ]
          neill@ditc.co.za Neill created issue -

          General questions and device support can be discussed in our Discord channel, click here to join.


          Please make and attach additional information about the device:

          • full snmp dump from device:

            snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -ObentxU <hostname> .1 > myagent.snmpwalk
            snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -ObentxU <hostname> .1.3.6.1.4.1 >> myagent.snmpwalk

            If device not support SNMP version 2c, replace -v2c with -v1.

          • If you have problems with discovery or poller processes, please do and attach these debugs:

            ./discovery.php -d -h <device>
            ./poller.php -d -h <device>

          • additionally attach device and/or vendor specific MIB files

          This comment is added automatically.

          bot Observium Bot added a comment - General questions and device support can be discussed in our Discord channel, click here to join . Please make and attach additional information about the device: full snmp dump from device: snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -ObentxU <hostname> .1 > myagent.snmpwalk snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -ObentxU <hostname> .1.3.6.1.4.1 >> myagent.snmpwalk If device not support SNMP version 2c, replace -v2c with -v1. If you have problems with discovery or poller processes, please do and attach these debugs: ./discovery.php -d -h <device> ./poller.php -d -h <device> additionally attach device and/or vendor specific MIB files This comment is added automatically.

          People

            landy Mike Stupalov
            neill@ditc.co.za Neill
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            Dates

              Created:
              Updated: