Details

    • Bug
    • Resolution: Unresolved
    • Major
    • None
    • CE-22.5
    • Poller
    • centos 9 stream

    Description

      wmi poller does not get any info mation followed install as per website if I run a manual poll I get the following error.

       

      WMI Poller:
       Intel(R) Xeon(R) CPU E5-2670 0 @ 2.60GHz
      PHP Fatal error:  Uncaught ValueError: array_combine(): Argument #1 ($keys) and argument #2 ($values) must have the same number of elements in /opt/observium/includes/wmi.inc.php:140
      Stack trace:
      #0 /opt/observium/includes/wmi.inc.php(140): array_combine()
      #1 /opt/observium/includes/wmi.inc.php(15): wmi_parse()
      #2 /opt/observium/includes/polling/wmi.inc.php(235): wmi_get()
      #3 /opt/observium/includes/polling/functions.inc.php(306): include('...')
      #4 /opt/observium/poller.php(171): poll_device()
      #5 {main}
        thrown in /opt/observium/includes/wmi.inc.php on line 140

      Attachments

        1. dc2.txt
          33 kB
        2. myagent.snmpwalk
          856 kB

        Activity

          [OBS-4409] wmi not polling correctly
          neill@ditc.co.za Neill added a comment -

          Hi I have attached the requested files from one of the observium servers I have two sites both doing the same thing.

          neill@ditc.co.za Neill added a comment - Hi I have attached the requested files from one of the observium servers I have two sites both doing the same thing.

          General questions and device support can be discussed in our Discord channel, click here to join.


          Please make and attach additional information about the device:

          • full snmp dump from device:

            snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -ObentxU <hostname> .1 > myagent.snmpwalk
            snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -ObentxU <hostname> .1.3.6.1.4.1 >> myagent.snmpwalk

            If device not support SNMP version 2c, replace -v2c with -v1.

          • If you have problems with discovery or poller processes, please do and attach these debugs:

            ./discovery.php -d -h <device>
            ./poller.php -d -h <device>

          • additionally attach device and/or vendor specific MIB files

          This comment is added automatically.

          bot Observium Bot added a comment - General questions and device support can be discussed in our Discord channel, click here to join . Please make and attach additional information about the device: full snmp dump from device: snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -ObentxU <hostname> .1 > myagent.snmpwalk snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -ObentxU <hostname> .1.3.6.1.4.1 >> myagent.snmpwalk If device not support SNMP version 2c, replace -v2c with -v1. If you have problems with discovery or poller processes, please do and attach these debugs: ./discovery.php -d -h <device> ./poller.php -d -h <device> additionally attach device and/or vendor specific MIB files This comment is added automatically.

          People

            landy Mike Stupalov
            neill@ditc.co.za Neill
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            Dates

              Created:
              Updated: