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  1. Observium
  2. OBS-4408

Observium does not poll OSPF info

Details

    • Vendor Bug
    • Resolution: Fixed
    • Major
    • None
    • Professional Edition
    • Poller

    Description

      After changing OSPF neighbours observium does not poll new information about neighbours.  Tried manually use poller.php, but no improve.

      On the screenshot you can see that ports view gives info about 4 neighbours (not fully), but neighbours view showes only 3. Also port state view gives false info. Device cli shows "designatedRouter", but observium showes "backupDesignatedRouter".

      Only deleting and adding device fixes this issue.

      Attachments

        Activity

          [OBS-4408] Observium does not poll OSPF info
          landy Mike Stupalov added a comment -

          Wat? I see exactly four neighbours on your last screenshot. (3 on previous)

          landy Mike Stupalov added a comment - Wat? I see exactly four neighbours on your last screenshot. (3 on previous)
          maksimj Maksim Jelizarov added a comment -

          We controlled that OSPF neighbours shows correctly, but ports list still not showing all 4 neghbours.

           

          maksimj Maksim Jelizarov added a comment - We controlled that OSPF neighbours shows correctly, but ports list still not showing all 4 neghbours.  
          landy Mike Stupalov added a comment -

          Adding new neighbours fixed in r12528.

          About interface states, it's how device report it in snmp. From your debug:

          ospfIfState.10.140.130.7.0 = loopback
          		 
          ospfIfState.10.140.154.24.0 = backupDesignatedRouter
          		 
          ospfIfState.10.140.154.26.0 = backupDesignatedRouter
          		 
          ospfIfState.10.140.154.103.0 = backupDesignatedRouter
          		 
          ospfIfState.10.140.154.136.0 = backupDesignatedRouter

          landy Mike Stupalov added a comment - Adding new neighbours fixed in r12528. About interface states, it's how device report it in snmp. From your debug: ospfIfState.10.140.130.7.0 = loopback ospfIfState.10.140.154.24.0 = backupDesignatedRouter ospfIfState.10.140.154.26.0 = backupDesignatedRouter ospfIfState.10.140.154.103.0 = backupDesignatedRouter ospfIfState.10.140.154.136.0 = backupDesignatedRouter
          maksimj Maksim Jelizarov added a comment -

          Sended e-mail to you.

          maksimj Maksim Jelizarov added a comment - Sended e-mail to you.
          landy Mike Stupalov added a comment -

          As minimum attach debug poller as Bot requested.

          landy Mike Stupalov added a comment - As minimum attach debug poller as Bot requested.
          bot Observium Bot added a comment -

          General questions and device support can be discussed in our Discord channel, click here to join.

          Please make and attach additional information about the device:

          • full snmp dump from device: 

            snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -ObentxU <hostname> .1 > myagent.snmpwalk
            		 
            snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -ObentxU <hostname> .1.3.6.1.4.1 >> myagent.snmpwalk

            If device not support SNMP version 2c, replace -v2c with -v1.

          • If you have problems with discovery or poller processes, please do and attach these debugs: 

            ./discovery.php -d -h <device>
            		 
            ./poller.php -d -h <device>

          • additionally attach device and/or vendor specific MIB files

          This comment is added automatically.

          bot Observium Bot added a comment - General questions and device support can be discussed in our Discord channel, click here to join . Please make and attach additional information about the device: full snmp dump from device: snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -ObentxU <hostname> .1 > myagent.snmpwalk snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -ObentxU <hostname> .1.3.6.1.4.1 >> myagent.snmpwalk If device not support SNMP version 2c, replace -v2c with -v1. If you have problems with discovery or poller processes, please do and attach these debugs: ./discovery.php -d -h <device> ./poller.php -d -h <device> additionally attach device and/or vendor specific MIB files This comment is added automatically.

          People

            landy Mike Stupalov
            maksimj Maksim Jelizarov
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            Dates

              Created:
              Updated:
              Resolved: