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  1. Observium
  2. OBS-4408

Observium does not poll OSPF info

Details

    • Vendor Bug
    • Resolution: Fixed
    • Major
    • None
    • Professional Edition
    • Poller

    Description

      After changing OSPF neighbours observium does not poll new information about neighbours.  Tried manually use poller.php, but no improve.

      On the screenshot you can see that ports view gives info about 4 neighbours (not fully), but neighbours view showes only 3. Also port state view gives false info. Device cli shows "designatedRouter", but observium showes "backupDesignatedRouter".

      Only deleting and adding device fixes this issue.

      Attachments

        Activity

          [OBS-4408] Observium does not poll OSPF info
          maksimj Maksim Jelizarov added a comment -

          Sent e-mail to you.

          maksimj Maksim Jelizarov added a comment - Sent e-mail to you.
          landy Mike Stupalov added a comment -

          there other reason, device not report correct ifIndex, but IP addresses:

          ospfIfIpAddress.10.140.130.7.0 = 10.140.130.7
          		 
          ospfIfIpAddress.10.140.154.24.0 = 10.140.154.24
          		 
          ospfIfIpAddress.10.140.154.26.0 = 10.140.154.26
          		 
          ospfIfIpAddress.10.140.154.103.0 = 10.140.154.103
          		 
          ospfIfIpAddress.10.140.154.136.0 = 10.140.154.136
          		 
          ospfAddressLessIf.10.140.130.7.0 = 0
          		 
          ospfAddressLessIf.10.140.154.24.0 = 0
          		 
          ospfAddressLessIf.10.140.154.26.0 = 0
          		 
          ospfAddressLessIf.10.140.154.103.0 = 0
          		 
          ospfAddressLessIf.10.140.154.136.0 = 0

          in this case we trying detect correct interface by IP address, but seems one of this addresses not discovered.
          For check this send me additionally discovery debug:

          ./discovery.php -d -h <device>

          landy Mike Stupalov added a comment - there other reason, device not report correct ifIndex, but IP addresses: ospfIfIpAddress.10.140.130.7.0 = 10.140.130.7 ospfIfIpAddress.10.140.154.24.0 = 10.140.154.24 ospfIfIpAddress.10.140.154.26.0 = 10.140.154.26 ospfIfIpAddress.10.140.154.103.0 = 10.140.154.103 ospfIfIpAddress.10.140.154.136.0 = 10.140.154.136 ospfAddressLessIf.10.140.130.7.0 = 0 ospfAddressLessIf.10.140.154.24.0 = 0 ospfAddressLessIf.10.140.154.26.0 = 0 ospfAddressLessIf.10.140.154.103.0 = 0 ospfAddressLessIf.10.140.154.136.0 = 0 in this case we trying detect correct interface by IP address, but seems one of this addresses not discovered. For check this send me additionally discovery debug: ./discovery.php -d -h <device>
          maksimj Maksim Jelizarov added a comment -

          I meant port list is not full,  one position in port list is blank

          It should be TenGigabitEthernet0/0/26

           

          maksimj Maksim Jelizarov added a comment - I meant port list is not full,  one position in port list is blank It should be TenGigabitEthernet0/0/26  
          maksimj Maksim Jelizarov made changes -
          Attachment New: file3.png [ 20480 ]
          landy Mike Stupalov added a comment -

          Wat? I see exactly four neighbours on your last screenshot. (3 on previous)

          landy Mike Stupalov added a comment - Wat? I see exactly four neighbours on your last screenshot. (3 on previous)
          maksimj Maksim Jelizarov added a comment -

          We controlled that OSPF neighbours shows correctly, but ports list still not showing all 4 neghbours.

           

          maksimj Maksim Jelizarov added a comment - We controlled that OSPF neighbours shows correctly, but ports list still not showing all 4 neghbours.  
          maksimj Maksim Jelizarov made changes -
          Attachment New: device-neighbours-blurred-2.png [ 20470 ]
          landy Mike Stupalov made changes -
          Issue Type Original: Bug [ 1 ] New: Vendor Bug [ 10000 ]
          Resolution New: Fixed [ 1 ]
          Status Original: In Progress [ 3 ] New: Resolved [ 5 ]
          landy Mike Stupalov added a comment -

          Adding new neighbours fixed in r12528.

          About interface states, it's how device report it in snmp. From your debug:

          ospfIfState.10.140.130.7.0 = loopback
          		 
          ospfIfState.10.140.154.24.0 = backupDesignatedRouter
          		 
          ospfIfState.10.140.154.26.0 = backupDesignatedRouter
          		 
          ospfIfState.10.140.154.103.0 = backupDesignatedRouter
          		 
          ospfIfState.10.140.154.136.0 = backupDesignatedRouter

          landy Mike Stupalov added a comment - Adding new neighbours fixed in r12528. About interface states, it's how device report it in snmp. From your debug: ospfIfState.10.140.130.7.0 = loopback ospfIfState.10.140.154.24.0 = backupDesignatedRouter ospfIfState.10.140.154.26.0 = backupDesignatedRouter ospfIfState.10.140.154.103.0 = backupDesignatedRouter ospfIfState.10.140.154.136.0 = backupDesignatedRouter
          landy Mike Stupalov made changes -
          Status Original: In Review [ 10101 ] New: In Progress [ 3 ]

          People

            landy Mike Stupalov
            maksimj Maksim Jelizarov
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            Dates

              Created:
              Updated:
              Resolved: