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  1. Observium
  2. OBS-4367

All device now generic after update.

Details

    • Bug
    • Resolution: Not A Bug
    • Major
    • None
    • Professional Edition
    • Discovery
    • None

    Description

      the issue started a few hours after updating from 22.10.12342 to 22.12.12421. I have since updated to the rolling update and the issue is still there. I have noticed during discovery I am getting an error 

              1.  Module Start: mibs  #####

      Empty oids passed to snmp_command(). THIS SHOULD NOT HAPPEN. PLEASE REPORT TO DEVELOPERS.
       o MIBs discovered      <empty>
       o Duration             0.2038s

      Attachments

        Issue Links

          duplicates

          Help - General Help OBS-4366 most of the devices as generic after upgrade

          • Major - Major loss of function.
          • Closed

          Activity

            [OBS-4367] All device now generic after update.
            landy Mike Stupalov added a comment -

            Yah, this is derp case with net-snmp..
            Sometimes it happens and we cannot influence it from observium side.

            Just for notes FAQ about indexes:
            https://docs.observium.org/faq/#all-my-hosts-seem-down-to-observium-snmp-doesnt-seem-to-work-anymore

            landy Mike Stupalov added a comment - Yah, this is derp case with net-snmp.. Sometimes it happens and we cannot influence it from observium side. Just for notes FAQ about indexes: https://docs.observium.org/faq/#all-my-hosts-seem-down-to-observium-snmp-doesnt-seem-to-work-anymore
            phallinan Peter Hallinan added a comment -

            I have found the article relating to the error in net-snmp and the need to manually delete the index files. once this was completed everything started working again. Sorry for the waste of time

            phallinan Peter Hallinan added a comment - I have found the article relating to the error in net-snmp and the need to manually delete the index files. once this was completed everything started working again. Sorry for the waste of time
            phallinan Peter Hallinan added a comment -

            [^discovery.txt] 

             

            attached is the debug version of discovery. seen an error about incorrect inked in mib directory

            phallinan Peter Hallinan added a comment - [^discovery.txt]     attached is the debug version of discovery. seen an error about incorrect inked in mib directory
            bot Observium Bot added a comment -

            General questions and device support can be discussed in our Discord channel, click here to join.

            Please make and attach additional information about the device:

            • full snmp dump from device: 

              snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -ObentxU <hostname> .1 > myagent.snmpwalk
              		 
              snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -ObentxU <hostname> .1.3.6.1.4.1 >> myagent.snmpwalk

              If device not support SNMP version 2c, replace -v2c with -v1.

            • If you have problems with discovery or poller processes, please do and attach these debugs: 

              ./discovery.php -d -h <device>
              		 
              ./poller.php -d -h <device>

            • additionally attach device and/or vendor specific MIB files

            This comment is added automatically.

            bot Observium Bot added a comment - General questions and device support can be discussed in our Discord channel, click here to join . Please make and attach additional information about the device: full snmp dump from device: snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -ObentxU <hostname> .1 > myagent.snmpwalk snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -ObentxU <hostname> .1.3.6.1.4.1 >> myagent.snmpwalk If device not support SNMP version 2c, replace -v2c with -v1. If you have problems with discovery or poller processes, please do and attach these debugs: ./discovery.php -d -h <device> ./poller.php -d -h <device> additionally attach device and/or vendor specific MIB files This comment is added automatically.

            People

              landy Mike Stupalov
              phallinan Peter Hallinan
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              Dates

                Created:
                Updated:
                Resolved: