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  1. Observium
  2. OBS-4366

most of the devices as generic after upgrade

Details

    • Help
    • Resolution: Fixed
    • Major
    • None
    • CE-22.5
    • OS
    • None

    Description

      After having upgraded to 22.12.12447, most of the devices are categorized as generic devices.

       

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          is duplicated by

          Bug - A problem which impairs or prevents the functions of the product. OBS-4367 All device now generic after update.

          • Major - Major loss of function.
          • Closed

          Activity

            [OBS-4366] most of the devices as generic after upgrade
            landy Mike Stupalov added a comment -

            Please read FAQ note:
            https://docs.observium.org/faq/#all-my-hosts-seem-down-to-observium-snmp-doesnt-seem-to-work-anymore

            landy Mike Stupalov added a comment - Please read FAQ note: https://docs.observium.org/faq/#all-my-hosts-seem-down-to-observium-snmp-doesnt-seem-to-work-anymore
            bot Observium Bot added a comment -

            General questions and device support can be discussed in our Discord channel, click here to join.

            Please make and attach additional information about the device:

            • full snmp dump from device: 

              snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -ObentxU <hostname> .1 > myagent.snmpwalk
              		 
              snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -ObentxU <hostname> .1.3.6.1.4.1 >> myagent.snmpwalk

              If device not support SNMP version 2c, replace -v2c with -v1.

            • If you have problems with discovery or poller processes, please do and attach these debugs: 

              ./discovery.php -d -h <device>
              		 
              ./poller.php -d -h <device>

            • additionally attach device and/or vendor specific MIB files

            This comment is added automatically.

            bot Observium Bot added a comment - General questions and device support can be discussed in our Discord channel, click here to join . Please make and attach additional information about the device: full snmp dump from device: snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -ObentxU <hostname> .1 > myagent.snmpwalk snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -ObentxU <hostname> .1.3.6.1.4.1 >> myagent.snmpwalk If device not support SNMP version 2c, replace -v2c with -v1. If you have problems with discovery or poller processes, please do and attach these debugs: ./discovery.php -d -h <device> ./poller.php -d -h <device> additionally attach device and/or vendor specific MIB files This comment is added automatically.

            People

              landy Mike Stupalov
              ghattasjacob Jacob Ghattas
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              Dates

                Created:
                Updated:
                Resolved: