Details

    • Bug
    • Resolution: Unresolved
    • Minor
    • None
    • Professional Edition
    • Poller
    • Debian 10 buster Kernel 5.10.0-0.bpo.9-amd64

    Description

      In the last few month we are facing issues with the pollers. We can see the following error in the console. After force stop and starting the poller again it works for 24 hours.

      Attachments

        Activity

          [OBS-4138] Out of memory

          Looks like this solved the issue, thank you for your help.

          fhoelbling Florian Hoelbling added a comment - Looks like this solved the issue, thank you for your help.

          very strange behavior then.

          Try disable extra caching in config.php:

          $config['cache']['enable_cli']             = FALSE;
          

          It used with remote rrdcached.

          landy Mike Stupalov added a comment - very strange behavior then. Try disable extra caching in config.php : $config['cache']['enable_cli'] = FALSE; It used with remote rrdcached.

          I think you have too small memory size installed on server.. Not know why you get this errors.
           
          Show output for:

          free -lh
          

          ./discovery.php -VV
          

          landy Mike Stupalov added a comment - I think you have too small memory size installed on server.. Not know why you get this errors.   Show output for: free -lh ./discovery.php -VV

          General questions and device support can be discussed in our Discord channel, click here to join.


          Please make and attach additional information about the device:

          • full snmp dump from device:

            snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -ObentxU <hostname> .1 > myagent.snmpwalk
            snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -ObentxU <hostname> .1.3.6.1.4.1 >> myagent.snmpwalk

            If device not support SNMP version 2c, replace -v2c with -v1.

          • If you have problems with discovery or poller processes, please do and attach these debugs:

            ./discovery.php -d -h <device>
            ./poller.php -d -h <device>

          • additionally attach device and/or vendor specific MIB files

          This comment is added automatically.

          bot Observium Bot added a comment - General questions and device support can be discussed in our Discord channel, click here to join . Please make and attach additional information about the device: full snmp dump from device: snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -ObentxU <hostname> .1 > myagent.snmpwalk snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -ObentxU <hostname> .1.3.6.1.4.1 >> myagent.snmpwalk If device not support SNMP version 2c, replace -v2c with -v1. If you have problems with discovery or poller processes, please do and attach these debugs: ./discovery.php -d -h <device> ./poller.php -d -h <device> additionally attach device and/or vendor specific MIB files This comment is added automatically.

          People

            landy Mike Stupalov
            fhoelbling Florian Hoelbling
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            Dates

              Created:
              Updated: