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  1. Observium
  2. OBS-4122

Kyocera MFP Wrong Page Count?

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Details

    • Vendor Bug
    • Resolution: Fixed
    • Minor
    • None
    • Professional Edition
    • Poller
    • Observium Professional 22.5.12035 (rolling)

    Description

      The management UI of the device reports a different pages printed total (418681) than Observium (423237).  Is it possible Observium is pulling from the wrong MIB value?

       

      1. cat myagent.snmpwalk | egrep "423237|418681"
        .1.3.6.1.2.1.43.10.2.1.4.1.1 = Counter32: 423237
        .1.3.6.1.4.1.1347.43.10.1.1.12.1.1 = INTEGER: 418681

       

      Attachments

        1. 20220525_KYO_KyoceraCounter.jpg
          20220525_KYO_KyoceraCounter.jpg
          119 kB
        2. 20220525_OBS_KyoceraCounter.jpg
          20220525_OBS_KyoceraCounter.jpg
          134 kB
        3. myagent.discovery
          110 kB
        4. myagent.poller
          118 kB
        5. 2022-05-27_08-30-01.jpg
          2022-05-27_08-30-01.jpg
          70 kB

        Issue Links

          relates to

          Improvement - An improvement or enhancement to an existing feature or task. OBS-3346 Kyocera MFP Waste Toner always reads 1%

          • Minor - Minor loss of function, or other problem where easy workaround is present.
          • Closed

          Activity

            People

              landy Mike Stupalov
              NegwerIT Scott Driemeier-Showers
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              Dates

                Created:
                Updated:
                Resolved: