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  1. Observium
  2. OBS-4112

Huawei UPS reporting wrong battery runtime remaining

Details

    • Vendor Bug
    • Resolution: Fixed
    • Minor
    • None
    • Professional Edition
    • Poller
    • None

    Description

      We have recently installed a new UPS from Huawei: UPS5000-E.

      The device was discovered without any problems. However I have just noticed that the remaining battery life is reported too high by a factor of 60. So I assume that the SNMP provides the value in seconds and Observium incorrectly gives the value in minutes.

      snmpwalk is attached.

      Attachments

        Activity

          [OBS-4112] Huawei UPS reporting wrong battery runtime remaining
          bot Observium Bot made changes -
          Status Original: Resolved [ 5 ] New: Closed [ 6 ]
          swfeldkirch Siegfried Gumilar added a comment -

          Everything looks allright now. Thanks again!

          swfeldkirch Siegfried Gumilar added a comment - Everything looks allright now. Thanks again!
          landy Mike Stupalov added a comment -

          Fixed in r12023.

          Incorrect scales in mib descriptions.

          landy Mike Stupalov added a comment - Fixed in r12023. Incorrect scales in mib descriptions.
          swfeldkirch Siegfried Gumilar added a comment -

          Hi Mike,

          we now have all the values we need - thank you! However the power values are still too large by a power of ten. Observium, for example, shows 34 kW or kVA while in reality it is 3.4 kW or kVA.

          swfeldkirch Siegfried Gumilar added a comment - Hi Mike, we now have all the values we need - thank you! However the power values are still too large by a power of ten. Observium, for example, shows 34 kW or kVA while in reality it is 3.4 kW or kVA.
          landy Mike Stupalov made changes -
          Resolution New: Fixed [ 1 ]
          Status Original: In Progress [ 3 ] New: Resolved [ 5 ]
          landy Mike Stupalov added a comment -

          Improved in r12022.

          landy Mike Stupalov added a comment - Improved in r12022.
          landy Mike Stupalov made changes -
          Status Original: Pending Response [ 10000 ] New: In Progress [ 3 ]
          landy Mike Stupalov made changes -
          Status Original: Reopened [ 4 ] New: Pending Response [ 10000 ]
          landy Mike Stupalov made changes -
          Resolution Original: Fixed [ 1 ]
          Status Original: Resolved [ 5 ] New: Reopened [ 4 ]
          landy Mike Stupalov added a comment -

          Will see

          landy Mike Stupalov added a comment - Will see

          People

            landy Mike Stupalov
            swfeldkirch Siegfried Gumilar
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            Dates

              Created:
              Updated:
              Resolved: