Details
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Bug
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Resolution: Fixed
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Major
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None
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Professional Edition
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CentOS 7.9.2009
Observium Professional 22.4.11952
Nagios-plugins-all version 2.3.3
Description
Hi,
I just have upgrade our Observium to Professional version and i need to use the probes option to add non snmp device.
I followed this tutorial https://docs.observium.org/probes/ . I installed the nagios-plugins-all but unfortunately the probes interface disfunction.
In fact when i click on the probe button in the web interface its work the first time. Then when i've finish to create my first probe i get a message who says "Probe add correctly" but i can't see any changes in my interface. When i click again on probes button to add an other probes, nothing happen the probe configuration page didn't show (#modal-add_probe).
However if i go to my server and try to force the poller with the -m probes option i can see my probe working.
This situation is bloquing for me because we have uprade to the professional version mostly for this option and i need to be able to add more than one probe and monitor them on the web interface
Thank for your support.
Best regards,
Chris
Attachments
Activity
Hi,
I switched the date.timezone to Europe/Paris in php.ini and now it's work fine. I can create and manage my probes on the web interface.
Thank you !
Regards
Chris
But anyway, this is not exactly observium issue, because you set incorrect date.timezone setting in php.ini.
You set 'France/Paris', but correct is 'Europe/Paris'.
Hi,
After adding the probe the observium bottom bar dissapeared on probes pages
i join you the errors message that concern the probe i got on /opt/observium/logs/error_log
Best regard
Chris
does the observium bottom bar appear on probes pages? (and is there anything in the /opt/observium/logs/error_log?)
Hello,
Thank you for your reply. I send you screenshots of my issue. Hope that can help you fix it
Best regards
Chris 
Can you show more visual information about this trouble.
Screenshots or screencast with trouble.
Currently I can't reproduce such broken behavior.
General questions and device support can be discussed in our Discord channel, click here to join.
Please make and attach additional information about the device:
- full snmp dump from device:
snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -ObentxU <hostname> .1 > myagent.snmpwalksnmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -ObentxU <hostname> .1.3.6.1.4.1 >> myagent.snmpwalkIf device not support SNMP version 2c, replace -v2c with -v1.
- If you have problems with discovery or poller processes, please do and attach these debugs:
./discovery.php -d -h <device>./poller.php -d -h <device>
- additionally attach device and/or vendor specific MIB files
This comment is added automatically.
Added workaround for incorrect timezone setting in r12030.