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  1. Observium
  2. OBS-3850

Test Telegram notifications gets received but not alert checkers?

Details

    • Bug
    • Resolution: Unresolved
    • Trivial
    • None
    • Community Edition
    • Alerting
    • None
    • Centos 7

    Description

      Hi All,

       

      I am fairly new to the "integration" side of Observium and for some reason (Obviously its just me not doing something right) When I do a test to send telegram notifications on cli by using the ./test_alert.php -c 1 I receive the notifications on telegram however when I setup some alert triggers and associate the contact with the alert I created and I trigger the event by simply shutting down my VM as a test I don't get any alerts on telegram... If anyone can have a look at the screenshots below and just point me in the right direction please. I am sure I am just overlooking something and need a different pair of eyes on this. 

      Attachments

        Activity

          [OBS-3850] Test Telegram notifications gets received but not alert checkers?
          Choppies007 Heinrich Momberg added a comment - - edited

          Hi please see be

          [root@observium observium]# ./alerter.php -h all
           
          ___ _ _
           / _ \ | |__ ___ ___ _ __ __ __(_) _ _ _ __ ___
          | | | ||'_ \ / __|/ _ \| '__|\ \ / /| || | | ||'_ ` _ \||
          | |_| || |_)|__ \| __/| |\ V /| || |_| || | | | | |
           
          ___/ |_.__/ |___/ ___||_| _/ |_| __,_||_| |_| |_|
           Observium Community Edition 20.9.10731
           [https://www.observium.org|https://www.observium.org/]
           # 
           ## 
           ### 
           #### 
           ##### Starting alerter run at 2021-08-31 07:40:51 #####
           
           # 
           ## 
           ### 
           #### 
           ##### masterdns.vnq.local [4] #####
           
          o Alert: 3 Status: [1] Status: OK.
           # 
           ## 
           ### 
           #### 
           ##### masterdns.vnq.local [4] completed notifications at 2021-08-31 07:40:51 # ####
           
           # 
           ## 
           ### 
           #### 
           ##### vnqhqsw01.vnq.local [5] #####
           
          o Alert: 4 Status: [1] Status: OK.
           # 
           ## 
           ### 
           #### 
           ##### vnqhqsw01.vnq.local [5] completed notifications at 2021-08-31 07:40:51 # ####
           
           # 
           ## 
           ### 
           #### 
           ##### ns1.vnq.local [6] #####
           
          o Alert: 5 Status: [0] Alert tripped. Requires notification. o Que ueing Notification [7]
           # 
           ## 
           ### 
           #### 
           ##### ns1.vnq.local [6] completed notifications at 2021-08-31 07:40:51 #####
           
          o Notifying [telegram] VNQ_Alerts: \{"recipient":"14646","bot_ha sh":"1987987089:AAF8fXpFBxfL08TwdM","disable_notification":"fal se"} [OK]
           # 
           ## 
           ### 
           #### 
           ##### Finished alerter run at 2021-08-31 07:40:53 #####
          

          Choppies007 Heinrich Momberg added a comment - - edited Hi please see be [root@observium observium]# ./alerter.php -h all   ___ _ _ / _ \ | |__ ___ ___ _ __ __ __(_) _ _ _ __ ___ | | | ||'_ \ / __|/ _ \| '__|\ \ / /| || | | ||'_ ` _ \|| | |_| || |_)|__ \| __/| |\ V /| || |_| || | | | | |   ___/ |_.__/ |___/ ___||_| _/ |_| __,_||_| |_| |_| Observium Community Edition 20.9.10731 [https://www.observium.org|https://www.observium.org/] # ## ### #### ##### Starting alerter run at 2021-08-31 07:40:51 #####   # ## ### #### ##### masterdns.vnq.local [4] #####   o Alert: 3 Status: [1] Status: OK. # ## ### #### ##### masterdns.vnq.local [4] completed notifications at 2021-08-31 07:40:51 # ####   # ## ### #### ##### vnqhqsw01.vnq.local [5] #####   o Alert: 4 Status: [1] Status: OK. # ## ### #### ##### vnqhqsw01.vnq.local [5] completed notifications at 2021-08-31 07:40:51 # ####   # ## ### #### ##### ns1.vnq.local [6] #####   o Alert: 5 Status: [0] Alert tripped. Requires notification. o Que ueing Notification [7] # ## ### #### ##### ns1.vnq.local [6] completed notifications at 2021-08-31 07:40:51 #####   o Notifying [telegram] VNQ_Alerts: \{"recipient":"14646","bot_ha sh":"1987987089:AAF8fXpFBxfL08TwdM","disable_notification":"fal se"} [OK] # ## ### #### ##### Finished alerter run at 2021-08-31 07:40:53 #####

          Are any alerts generated if you run the alerter?

          ./alerter.php -h all

          This should be run automatically by poller-wrapper.py, though.

          adama Adam Armstrong added a comment - Are any alerts generated if you run the alerter? ./alerter.php -h all This should be run automatically by poller-wrapper.py, though.

          People

            adama Adam Armstrong
            Choppies007 Heinrich Momberg
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            Dates

              Created:
              Updated: