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  1. Observium
  2. OBS-3842

Some Graphs Not Working

Details

    • Bug
    • Resolution: Unresolved
    • Major
    • None
    • Professional Edition
    • Poller
    • Ubuntu 20.04

    Description

      I reported this issue on Discord and was referred to make a bug here - 

      On an already existing device, I tried adding some custom OIDs and graphs for a device, and some work, but some do not as per screenshot. 

      There is an error drawing the graph. 

      Attachments

        1. 1.png
          1.png
          111 kB
        2. 2.png
          2.png
          145 kB
        3. 3.png
          3.png
          73 kB
        4. ATEME-DR5000-MIB.smi
          418 kB
        5. myagent.snmpwalk
          20.61 MB

        Activity

          [OBS-3842] Some Graphs Not Working
          landy Mike Stupalov made changes -
          Due Date New: 2022/02/25
          Labels Original: graph.php graphs poller New: graph.php graphs noresponse poller
          landy Mike Stupalov added a comment -

          Hi James Manolios, we have not received the additional information requested earlier from you in this issue 'I reported this issue on Discord and was referred to make a bug here - 

          On an already existing device, I tried adding some custom OIDs and graphs for a device, and some work, but some do not as per screenshot. 

          There is an error drawing the graph. '!

          Issues without your response will be closed within 2 weeks.

          landy Mike Stupalov added a comment - Hi James Manolios, we have not received the additional information requested earlier from you in this issue 'I reported this issue on Discord and was referred to make a bug here -  On an already existing device, I tried adding some custom OIDs and graphs for a device, and some work, but some do not as per screenshot.  There is an error drawing the graph. '! Issues without your response will be closed within 2 weeks.
          landy Mike Stupalov made changes -
          Status Original: In Review [ 10101 ] New: Pending Response [ 10000 ]
          landy Mike Stupalov added a comment -

          Sorry for delay.

          Please add two more debug required (while not possible to get full snmpdump):

          ./discovery.php -d -h <device>
          		 
          ./poller.php -d -h <device>

          landy Mike Stupalov added a comment - Sorry for delay. Please add two more debug required (while not possible to get full snmpdump): ./discovery.php -d -h <device> ./poller.php -d -h <device>
          manol James Manolios added a comment -

          Hi Mike, any movement on this? 

          manol James Manolios added a comment - Hi Mike, any movement on this? 
          manol James Manolios made changes -
          Attachment New: myagent.snmpwalk [ 19032 ]
          landy Mike Stupalov made changes -
          Status Original: Pending Response [ 10000 ] New: In Review [ 10101 ]
          manol James Manolios added a comment - - edited

          Hi Mike, 

          Yeah, it keeps timing out on me...I'll try with the increased time out. The server in question isn't connected to the Internet at the moment, so I can't provide you remote access. 

          I've managed to get the snmpwalk to complete now, had to increase the timeout a bit to finally get it to work, but your string that you provided worked fine...

          Let me know if you need anything else.

          manol James Manolios added a comment - - edited Hi Mike,  Yeah, it keeps timing out on me...I'll try with the increased time out. The server in question isn't connected to the Internet at the moment, so I can't provide you remote access.  I've managed to get the snmpwalk to complete now, had to increase the timeout a bit to finally get it to work, but your string that you provided worked fine... Let me know if you need anything else.
          landy Mike Stupalov made changes -
          Status Original: In Review [ 10101 ] New: Pending Response [ 10000 ]
          landy Mike Stupalov added a comment -

          Hi, your snmpwalk incomplete, probably stopped by timeout or error.

          Can you give me temporary snmp access to device?
          If possible write me PM in Discord or to mail mike@observium.org

          If not possible try snmpwalk again with increased timeout and additional option `-Cc`:

          snmpwalk -t 3 -Cc -v2c -c <community>  --hexOutputLength=0 -ObentxU <hostname> .1.3.6.1.4.1 >> myagent.snmpwalk

          landy Mike Stupalov added a comment - Hi, your snmpwalk incomplete, probably stopped by timeout or error. Can you give me temporary snmp access to device? If possible write me PM in Discord or to mail mike@observium.org If not possible try snmpwalk again with increased timeout and additional option `-Cc`: snmpwalk -t 3 -Cc -v2c -c <community> --hexOutputLength=0 -ObentxU <hostname> .1.3.6.1.4.1 >> myagent.snmpwalk

          People

            landy Mike Stupalov
            manol James Manolios
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            Dates

              Created:
              Updated: