Details

    • Bug
    • Resolution: Unresolved
    • Major
    • None
    • Professional Edition
    • Poller
    • Ubuntu 20.04

    Description

      I reported this issue on Discord and was referred to make a bug here - 

      On an already existing device, I tried adding some custom OIDs and graphs for a device, and some work, but some do not as per screenshot. 

      There is an error drawing the graph. 

      Attachments

        1. 1.png
          1.png
          111 kB
        2. 2.png
          2.png
          145 kB
        3. 3.png
          3.png
          73 kB
        4. ATEME-DR5000-MIB.smi
          418 kB
        5. myagent.snmpwalk
          20.61 MB

        Activity

          [OBS-3842] Some Graphs Not Working

          Hi James Manolios, we have not received the additional information requested earlier from you in this issue 'I reported this issue on Discord and was referred to make a bug here - 

          On an already existing device, I tried adding some custom OIDs and graphs for a device, and some work, but some do not as per screenshot. 

          There is an error drawing the graph. '!

          Issues without your response will be closed within 2 weeks.

          landy Mike Stupalov added a comment - Hi James Manolios, we have not received the additional information requested earlier from you in this issue 'I reported this issue on Discord and was referred to make a bug here -  On an already existing device, I tried adding some custom OIDs and graphs for a device, and some work, but some do not as per screenshot.  There is an error drawing the graph. '! Issues without your response will be closed within 2 weeks.

          Sorry for delay.

          Please add two more debug required (while not possible to get full snmpdump):

          ./discovery.php -d -h <device>
          ./poller.php -d -h <device>
          

          landy Mike Stupalov added a comment - Sorry for delay. Please add two more debug required (while not possible to get full snmpdump): ./discovery.php -d -h <device> ./poller.php -d -h <device>

          Hi Mike, any movement on this? 

          manol James Manolios added a comment - Hi Mike, any movement on this? 
          manol James Manolios added a comment - - edited

          Hi Mike, 

          Yeah, it keeps timing out on me...I'll try with the increased time out. The server in question isn't connected to the Internet at the moment, so I can't provide you remote access. 

          I've managed to get the snmpwalk to complete now, had to increase the timeout a bit to finally get it to work, but your string that you provided worked fine...

          Let me know if you need anything else.

          manol James Manolios added a comment - - edited Hi Mike,  Yeah, it keeps timing out on me...I'll try with the increased time out. The server in question isn't connected to the Internet at the moment, so I can't provide you remote access.  I've managed to get the snmpwalk to complete now, had to increase the timeout a bit to finally get it to work, but your string that you provided worked fine... Let me know if you need anything else.

          Hi, your snmpwalk incomplete, probably stopped by timeout or error.

          Can you give me temporary snmp access to device?
          If possible write me PM in Discord or to mail mike@observium.org

          If not possible try snmpwalk again with increased timeout and additional option `-Cc`:

          snmpwalk -t 3 -Cc -v2c -c <community>  --hexOutputLength=0 -ObentxU <hostname> .1.3.6.1.4.1 >> myagent.snmpwalk
          

          landy Mike Stupalov added a comment - Hi, your snmpwalk incomplete, probably stopped by timeout or error. Can you give me temporary snmp access to device? If possible write me PM in Discord or to mail mike@observium.org If not possible try snmpwalk again with increased timeout and additional option `-Cc`: snmpwalk -t 3 -Cc -v2c -c <community> --hexOutputLength=0 -ObentxU <hostname> .1.3.6.1.4.1 >> myagent.snmpwalk

          Device MIB Added

          manol James Manolios added a comment - Device MIB Added

          SNMP Walk Added

          manol James Manolios added a comment - SNMP Walk Added

          Please make and attach additional information about the device:

          • full snmp dump from device:

            snmpwalk -v2c -c <community>  --hexOutputLength=0 -ObentxU <hostname> .1 > myagent.snmpwalk
            snmpwalk -v2c -c <community>  --hexOutputLength=0 -ObentxU <hostname> .1.3.6.1.4.1 >> myagent.snmpwalk

            If device not support SNMP version 2c, replace -v2c with -v1.

          • If you have problems with discovery or poller processes, please do and attach these debugs:

            ./discovery.php -d -h <device>
            ./poller.php -d -h <device>

          • additionally attach device and/or vendor specific MIB files

          Note, this comment is added automatically.

          bot Observium Bot added a comment - Please make and attach additional information about the device: full snmp dump from device: snmpwalk -v2c -c <community> --hexOutputLength=0 -ObentxU <hostname> .1 > myagent.snmpwalk snmpwalk -v2c -c <community> --hexOutputLength=0 -ObentxU <hostname> .1.3.6.1.4.1 >> myagent.snmpwalk If device not support SNMP version 2c, replace -v2c with -v1. If you have problems with discovery or poller processes, please do and attach these debugs: ./discovery.php -d -h <device> ./poller.php -d -h <device> additionally attach device and/or vendor specific MIB files Note, this comment is added automatically.

          People

            landy Mike Stupalov
            manol James Manolios
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            Dates

              Created:
              Updated: