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  1. Observium
  2. OBS-3640

Not getting serial/Asset/Features data, no inventory data

Details

    • Bug
    • Resolution: Fixed
    • Minor
    • None
    • None
    • None
    • None

    Description

      After upgrading to version 10990 i noticed that i am not able to see the inventory data for the devices. I see <empty> fields 

       

              1. Module Start: system #####

      o SNMPv2-MIB
      o Uptime 196 days, 11h 50m 18s
      o Last reboot 2020-07-26 04:23:46
      o Load average 1.19, 1.25, 1.33
      o sysObjectID .1.3.6.1.4.1.30065.1.3011.7260.2733.64
      o snmpEngineID F5717F444CA84480AD00
      o sysDescr Arista Networks EOS version 4.21.7.1M running on an Arista Networks DCS-7260CX-64
      o sysName 
      o Location 
      o Module time 0.1312s

              1. Module Start: os #####

      o OS Poller Generic
      o Vendor Arista
      o Hardware DCS-7260CX-64
      o Version 4.21.7.1M
      o Features <empty>
      o Serial <empty>
      o Asset <empty>

      o Module time 0.0030s

       

       

      Attachments

        Activity

          [OBS-3640] Not getting serial/Asset/Features data, no inventory data
          bot Observium Bot made changes -
          Status Original: Resolved [ 5 ] New: Closed [ 6 ]
          bot Observium Bot added a comment -

          NOTE. All changes by first released in rolling channel. If you are using a stable channel and want to try the update faster, temporarily switch to rolling update channel.

          bot Observium Bot added a comment - NOTE. All changes by first released in rolling channel. If you are using a stable channel and want to try the update faster, temporarily switch to rolling update channel .
          landy Mike Stupalov made changes -
          Resolution New: Fixed [ 1 ]
          Status Original: In Progress [ 3 ] New: Resolved [ 5 ]
          landy Mike Stupalov added a comment -

          Not sure what was on asset and features fields (I anyway not found changes in code related to Arista devices).

          But in r11024 improved fetch serial.

          landy Mike Stupalov added a comment - Not sure what was on asset and features fields (I anyway not found changes in code related to Arista devices). But in r11024 improved fetch serial.
          landy Mike Stupalov made changes -
          Status Original: In Review [ 10101 ] New: In Progress [ 3 ]
          landy Mike Stupalov made changes -
          Status Original: Pending Response [ 10000 ] New: In Review [ 10101 ]
          Shama Tarek added a comment -

          Thank you ver much for your response.

          It that after i put back the Maximum Repetitions value to default things are back to normal, thats the only change that i did.

          I will test it again and update you in case i face other issues, you can close the ticket for now

           

          Shama Tarek added a comment - Thank you ver much for your response. It that after i put back the Maximum Repetitions value to default things are back to normal, thats the only change that i did. I will test it again and update you in case i face other issues, you can close the ticket for now  
          landy Mike Stupalov made changes -
          Priority Original: Major [ 3 ] New: Minor [ 4 ]
          landy Mike Stupalov made changes -
          Assignee Original: Adam Armstrong [ adama ] New: Mike Stupalov [ landy ]
          landy Mike Stupalov made changes -
          Status Original: In Review [ 10101 ] New: Pending Response [ 10000 ]

          People

            landy Mike Stupalov
            Shama Tarek
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            Dates

              Created:
              Updated:
              Resolved: