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  1. Observium
  2. OBS-3178

Eltek WebPower missing battery temperature after update

Details

    • Bug
    • Resolution: Fixed
    • Major
    • None
    • None
    • None
    • None

    Description

      Hi!

      We updated our Observium around August 2019 to newest Revision and after that update we haven't received any "Battery Temperatures Alarms". 

      After investigating the issue, I believe the reason is that the sensor itself is missing in Observium for the Hardware "Eltek WebPower" with operating system Eltek 2.5.2

       

      Here's a picture about the "Sensors" view for our Eltek-device, as we can see theres no BatteryTemperature sensor anymore:

      Here we can see an email alarm from the same device for the battery temperature as a proof it definitely worked before the update:

      Any ideas how to fix this? Or can we assume this to be fixed in the further Professional revisions?

       

      Attachments

        Activity

          [OBS-3178] Eltek WebPower missing battery temperature after update
          landy Mike Stupalov made changes -
          Status Original: Resolved [ 5 ] New: Closed [ 6 ]
          mikko.viilos@ksvv.fi Mikko Viilos made changes -
          Attachment New: observium_debug_eltek.txt [ 16887 ]
          mikko.viilos@ksvv.fi Mikko Viilos made changes -
          Attachment New: image-2019-12-20-10-30-32-011.png [ 16886 ]
          landy Mike Stupalov made changes -
          Resolution New: Fixed [ 1 ]
          Status Original: In Progress [ 3 ] New: Resolved [ 5 ]
          landy Mike Stupalov made changes -
          Status Original: Open [ 1 ] New: In Progress [ 3 ]
          landy Mike Stupalov made changes -
          Assignee Original: Adam Armstrong [ adama ] New: Mike Stupalov [ landy ]
          mikko.viilos@ksvv.fi Mikko Viilos created issue -

          People

            landy Mike Stupalov
            mikko.viilos@ksvv.fi Mikko Viilos
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            Dates

              Created:
              Updated:
              Resolved: