Details
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Bug
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Resolution: Fixed
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Major
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None
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None
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None
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None
Description
Hi!
We updated our Observium around August 2019 to newest Revision and after that update we haven't received any "Battery Temperatures Alarms".
After investigating the issue, I believe the reason is that the sensor itself is missing in Observium for the Hardware "Eltek WebPower" with operating system Eltek 2.5.2
Here's a picture about the "Sensors" view for our Eltek-device, as we can see theres no BatteryTemperature sensor anymore:
Here we can see an email alarm from the same device for the battery temperature as a proof it definitely worked before the update:
Any ideas how to fix this? Or can we assume this to be fixed in the further Professional revisions?
Attachments
Activity
yah, try without https:
svn switch http://svn.observium.org/svn/observium/trunk
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Hmh.. Getting an error when trying to switch. Is this perhaps a problem with our Observiums config?
[root@observium observium]# svn up
Updating '.':
At revision 10208.
[root@observium observium]# svn switch https://svn.observium.org/svn/observium/trunk
svn: E155025: 'http://svn.observium.org/svn/observium/branches/stable'
is not the same repository as
'https://svn.observium.org/svn'
[root@observium observium]#
Ahh, you use stable branch. Currently fixed in rolling/trunk.
You can switch (temporary) to rolling: Updating Stable -> Rolling
Attached the debug as .txt file (was too long for posting).
Filename: observium_debug_eltek.txt
Please attach debug for discovery output:
./discovery.php -d -m sensors -h device
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I executed:
[root@observium observium]# ./discovery.php -h kon-kes-smartpack
No effect, still no sensor.
Then I went ahead and deleted the device and added it again, but still no effect, still no BatteryTemperature sensor:
need device rediscovery by first (that can be done by next cron full discovery rule):
./discovery.php -h <device>
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Hmm,
I Updated and waited for poll-round to finish but still no BatteryTemperature sensor nor values anywhere. So seems like the new r10205 didn't fix the issue or am I perhaps missing something?
[root@observium observium]# svn update
Updating '.':
.
.
.
A update/424.php
U .
Updated to revision 10205.
[root@observium observium]# ./discovery.php -u
___ _ _
/ _ \ | |__ ___ ___ _ __ __ _() _ _ _ __ ___
| '_ \ / __ | / _ | '__ | \ \ / / | '_ ` _ \ | |||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| _ | _) | __ | __/ | \ V / | _ |
__/ |._/ |_/ _||| _/ || _,||| || ||
Observium Professional 19.12.10200
http://www.observium.org
– Updating database/file schema
422 -> 423 # (db) ...... Done (0s).
423 -> 424 # (php) Update IPv4 addresses: ..........................................................................................................................................................................................................................
Update IPv6 addresses: ........................................................................................................
Done (0s).
– Done.
[root@observium observium]#
Yea that seemed to be the problem. Upgraded to r10205, ran the discovery again and now I can see the BatteryTemperature again.
Thanks a lot!