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  1. Observium
  2. OBS-3178

Eltek WebPower missing battery temperature after update

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Details

    • Bug
    • Resolution: Fixed
    • Major
    • None
    • None
    • None
    • None

    Description

      Hi!

      We updated our Observium around August 2019 to newest Revision and after that update we haven't received any "Battery Temperatures Alarms". 

      After investigating the issue, I believe the reason is that the sensor itself is missing in Observium for the Hardware "Eltek WebPower" with operating system Eltek 2.5.2

       

      Here's a picture about the "Sensors" view for our Eltek-device, as we can see theres no BatteryTemperature sensor anymore:

      Here we can see an email alarm from the same device for the battery temperature as a proof it definitely worked before the update:

      Any ideas how to fix this? Or can we assume this to be fixed in the further Professional revisions?

       

      Attachments

        1. image-2019-12-19-13-26-26-235.png
          157 kB
          Mikko Viilos
        2. image-2019-12-19-13-28-43-725.png
          37 kB
          Mikko Viilos
        3. image-2019-12-20-10-30-32-011.png
          139 kB
          Mikko Viilos
        4. observium_debug_eltek.txt
          36 kB
          Mikko Viilos

        Activity

          People

            landy Mike Stupalov
            mikko.viilos@ksvv.fi Mikko Viilos
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            Dates

              Created:
              Updated:
              Resolved: