Uploaded image for project: 'Observium'
  1. Observium
  2. OBS-3159

Extreme SLX9640 VLAN Counter not working

Details

    • Vendor Bug
    • Resolution: Incomplete
    • Minor
    • None
    • Professional Edition
    • Poller
    • Extreme SLX9640

    Description

      Hello,

      We using Extreme SLX9640, everything works fine but VLAN counters not working.

       

      Vendor/Hardware Extreme SLX9640
      Operating system Extreme SLX OS 18r.2.00a

       

      In MIB section i can see SNMP errors :

      extremeVlanIfVlanId 2m 38s ago Failed response

      Attachments

        1. discovery.rtf
          25 kB
        2. Extreme MIB #1.png
          Extreme MIB #1.png
          185 kB
        3. MIB Browser.png
          MIB Browser.png
          246 kB
        4. ports_debug.poller
          177 kB
        5. slx18r200_mib.tar.gz
          558 kB

        Issue Links

          Activity

            [OBS-3159] Extreme SLX9640 VLAN Counter not working

            Than you need upgrade firmware on your device, because as I see in debug, there is used patch 'a' - 18r.2.00a.

            landy Mike Stupalov added a comment - Than you need upgrade firmware on your device, because as I see in debug, there is used patch 'a' - 18r.2.00a.

            Hi,

            But extreme said its supported. Here is their reply :

            We do support VLAN stats MIB (extremePortVlanStatsTable), starting from Venus patch ‘b’ (18r.1.00b). The MIB supports the equivalent of the following ‘show statistics vlan’ command and shared MIB files too incase you need i attached them.

            saninokia Tipu Sultan added a comment - Hi, But extreme said its supported. Here is their reply : We do support VLAN stats MIB (extremePortVlanStatsTable), starting from Venus patch ‘b’ (18r.1.00b). The MIB supports the equivalent of the following ‘show statistics vlan’ command and shared MIB files too incase you need i attached them.

            Ah, exept no have port -vlan associations, because that unsupported by firmware:

            CMD[/usr/bin/snmpbulkwalk -v2c -c *** -Pud -OQUs -m EXTREME-VLAN-MIB -M /opt/observium/mibs/rfc:/opt/observium/mibs/net-snmp:/opt/observium/mibs/extreme hostname extremeVlanIfVlanId]
             
            CMD EXITCODE[0]
            CMD RUNTIME[0.034s]
            STDOUT[
            extremeVlanIfVlanId = No Such Object available on this agent at this OID
            ]
            SNMP STATUS[FALSE]
            SNMP ERROR[#1000 - Failed response]

            landy Mike Stupalov added a comment - Ah, exept no have port -vlan associations, because that unsupported by firmware: CMD[/usr/bin/snmpbulkwalk -v2c -c *** -Pud -OQUs -m EXTREME-VLAN-MIB -M /opt/observium/mibs/rfc:/opt/observium/mibs/net-snmp:/opt/observium/mibs/extreme hostname extremeVlanIfVlanId]   CMD EXITCODE[0] CMD RUNTIME[0.034s] STDOUT[ extremeVlanIfVlanId = No Such Object available on this agent at this OID ] SNMP STATUS[FALSE] SNMP ERROR[#1000 - Failed response]

            Thanks again,

            now I should ask, which exactly counters missed?

            At the current glance, everything that can be collected.

            landy Mike Stupalov added a comment - Thanks again, now I should ask, which exactly counters missed? At the current glance, everything that can be collected.

            Hi,

            Both attached.

            Thanks.

            saninokia Tipu Sultan added a comment - Hi, Both attached. Thanks.

            You can pipe output to an file and copy later to any place, ie:

            ./poller.php -r -d -m ports -h <device>  > /tmp/ports_debug.poller
             
            scp /tmp/ports_debug.poller <tosome>

            landy Mike Stupalov added a comment - You can pipe output to an file and copy later to any place, ie: ./poller.php -r -d -m ports -h <device> > /tmp/ports_debug.poller   scp /tmp/ports_debug.poller <tosome>

            I just cant copy paste from ssh because its huge log, anyway we can save the log to a file in server?

            saninokia Tipu Sultan added a comment - I just cant copy paste from ssh because its huge log, anyway we can save the log to a file in server?

            no problem with file size..

            landy Mike Stupalov added a comment - no problem with file size..

            attached discovery, poller screen is too big, anyway we can save the log in file instead of showing in screen?

            saninokia Tipu Sultan added a comment - attached discovery, poller screen is too big, anyway we can save the log in file instead of showing in screen?

            Hrm, probably this is device issue.

            Please attach 2 debug outputs:

            ./discovery.php -d -m vlans -h <device>
             
            ./poller.php -r -d -m ports -h <device>
            

            landy Mike Stupalov added a comment - Hrm, probably this is device issue. Please attach 2 debug outputs: ./discovery.php -d -m vlans -h <device>   ./poller.php -r -d -m ports -h <device>

            Hi,

            Anyone here to reply and fix?

            saninokia Tipu Sultan added a comment - Hi, Anyone here to reply and fix?

            People

              landy Mike Stupalov
              saninokia Tipu Sultan
              Votes:
              0 Vote for this issue
              Watchers:
              2 Start watching this issue

              Dates

                Created:
                Updated:
                Resolved: