Extreme SLX9640 VLAN Counter not working

We got word back on thise case from Extreme and it seems Observium is using an OID that doesn't exist so not sure where they got that OID from.
I've attached 2 pictures of the OID's they support on the SLX as they sent us, other OID's they do not support here.

Just seen vlan stats on related such device (with new firmware):

• not have any data for associate vlans with ports
• vlan stats is always empty, therefore do not make sense.

we just can't do anything else here.

Ahh, ok I see.. this is my misread of version.

But than this is point for write to Extreme support again, while as I shown from your debug, this stats still unsupported by firmware.

This is responce from device, and not our mistake:

extremeVlanIfVlanId = No Such Object available on this agent at this OID

actually we using more latest version, they fixed in version 18r.1.00b and we using 18r.2.00a. or we need to use same b patch ?

Than you need upgrade firmware on your device, because as I see in debug, there is used patch 'a' - 18r.2.00a.

Hi,

But extreme said its supported. Here is their reply :

We do support VLAN stats MIB (extremePortVlanStatsTable), starting from Venus patch ‘b’ (18r.1.00b). The MIB supports the equivalent of the following ‘show statistics vlan’ command and shared MIB files too incase you need i attached them.

Ah, exept no have port -vlan associations, because that unsupported by firmware:

CMD[/usr/bin/snmpbulkwalk -v2c -c *** -Pud -OQUs -m EXTREME-VLAN-MIB -M /opt/observium/mibs/rfc:/opt/observium/mibs/net-snmp:/opt/observium/mibs/extreme hostname extremeVlanIfVlanId]

CMD EXITCODE[0]

CMD RUNTIME[0.034s]

STDOUT[

extremeVlanIfVlanId = No Such Object available on this agent at this OID

]

SNMP STATUS[FALSE]

SNMP ERROR[#1000 - Failed response]

Thanks again,

now I should ask, which exactly counters missed?

At the current glance, everything that can be collected.

Hi,

Both attached.

Thanks.

You can pipe output to an file and copy later to any place, ie:

./poller.php -r -d -m ports -h <device>  > /tmp/ports_debug.poller

scp /tmp/ports_debug.poller <tosome>