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  1. Observium
  2. OBS-3159

Extreme SLX9640 VLAN Counter not working

Details

    • Vendor Bug
    • Resolution: Incomplete
    • Minor
    • None
    • Professional Edition
    • Poller
    • Extreme SLX9640

    Description

      Hello,

      We using Extreme SLX9640, everything works fine but VLAN counters not working.

       

      Vendor/Hardware Extreme SLX9640
      Operating system Extreme SLX OS 18r.2.00a

       

      In MIB section i can see SNMP errors :

      extremeVlanIfVlanId 2m 38s ago Failed response

      Attachments

        1. discovery.rtf
          25 kB
        2. Extreme MIB #1.png
          Extreme MIB #1.png
          185 kB
        3. MIB Browser.png
          MIB Browser.png
          246 kB
        4. ports_debug.poller
          177 kB
        5. slx18r200_mib.tar.gz
          558 kB

        Issue Links

          Activity

            [OBS-3159] Extreme SLX9640 VLAN Counter not working

            Ah, exept no have port -vlan associations, because that unsupported by firmware:

            CMD[/usr/bin/snmpbulkwalk -v2c -c *** -Pud -OQUs -m EXTREME-VLAN-MIB -M /opt/observium/mibs/rfc:/opt/observium/mibs/net-snmp:/opt/observium/mibs/extreme hostname extremeVlanIfVlanId]
             
            CMD EXITCODE[0]
            CMD RUNTIME[0.034s]
            STDOUT[
            extremeVlanIfVlanId = No Such Object available on this agent at this OID
            ]
            SNMP STATUS[FALSE]
            SNMP ERROR[#1000 - Failed response]

            landy Mike Stupalov added a comment - Ah, exept no have port -vlan associations, because that unsupported by firmware: CMD[/usr/bin/snmpbulkwalk -v2c -c *** -Pud -OQUs -m EXTREME-VLAN-MIB -M /opt/observium/mibs/rfc:/opt/observium/mibs/net-snmp:/opt/observium/mibs/extreme hostname extremeVlanIfVlanId]   CMD EXITCODE[0] CMD RUNTIME[0.034s] STDOUT[ extremeVlanIfVlanId = No Such Object available on this agent at this OID ] SNMP STATUS[FALSE] SNMP ERROR[#1000 - Failed response]

            Thanks again,

            now I should ask, which exactly counters missed?

            At the current glance, everything that can be collected.

            landy Mike Stupalov added a comment - Thanks again, now I should ask, which exactly counters missed? At the current glance, everything that can be collected.

            Hi,

            Both attached.

            Thanks.

            saninokia Tipu Sultan added a comment - Hi, Both attached. Thanks.

            You can pipe output to an file and copy later to any place, ie:

            ./poller.php -r -d -m ports -h <device>  > /tmp/ports_debug.poller
             
            scp /tmp/ports_debug.poller <tosome>

            landy Mike Stupalov added a comment - You can pipe output to an file and copy later to any place, ie: ./poller.php -r -d -m ports -h <device> > /tmp/ports_debug.poller   scp /tmp/ports_debug.poller <tosome>

            I just cant copy paste from ssh because its huge log, anyway we can save the log to a file in server?

            saninokia Tipu Sultan added a comment - I just cant copy paste from ssh because its huge log, anyway we can save the log to a file in server?

            no problem with file size..

            landy Mike Stupalov added a comment - no problem with file size..

            attached discovery, poller screen is too big, anyway we can save the log in file instead of showing in screen?

            saninokia Tipu Sultan added a comment - attached discovery, poller screen is too big, anyway we can save the log in file instead of showing in screen?

            Hrm, probably this is device issue.

            Please attach 2 debug outputs:

            ./discovery.php -d -m vlans -h <device>
             
            ./poller.php -r -d -m ports -h <device>
            

            landy Mike Stupalov added a comment - Hrm, probably this is device issue. Please attach 2 debug outputs: ./discovery.php -d -m vlans -h <device>   ./poller.php -r -d -m ports -h <device>

            Hi,

            Anyone here to reply and fix?

            saninokia Tipu Sultan added a comment - Hi, Anyone here to reply and fix?

            People

              landy Mike Stupalov
              saninokia Tipu Sultan
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              Dates

                Created:
                Updated:
                Resolved: