Minor Description
Hello,
We have a Huawei S9712 switch with a lot of configured ports and VLANs on it. Unfortunately the poller times are so high, so the graphs are often with a lot of holes. For reference, please see the attached screenshots regarding poller times.
Could you please advise us how to solve this?
Best regards,
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Hello Adam,
Based on the information in the log it seems that Q-BRIDGE-MIB is still used, even after we have disabled it via web interface.
Could you please advise us how to disable it per this switch.
Best regards,
please provide the output of :
./poller.php -h <hostname> -m ports -d
We should probably wrap that SNMP query with a limiter for Q-BRIDGE-MIB existence, if that's what's taking a long time.
Hello Mike,
We have disabled "vlan" module from "Ports polling options" and "Discovery Modules", as well as we disabled Q-BRIDGE-MIB in "Device MIBs". Unfortunately neither of the two steps changed the poller time. In-fact, in the linux console, we still see that this MIB is used when this switch is polled:
# ps x | grep Q-BRIDGE-MIB | grep ${SWITCH_HOSTNAME}
...
sh -c /usr/bin/snmpbulkwalk -v2c -c '***' -Pu -OQUs -m Q-BRIDGE-MIB -M /opt/observium/mibs/rfc:/opt/observium/mibs/net-snmp 'udp':'${SWITCH_HOSTNAME} ':'161' dot1qVlanStaticUntaggedPorts 2>/dev/null
...
It seems that disabling of the MIB in the Device -> Properties -> MIBs -> Device MIBs is not enough, so could you please advise us how to achieve it?
Additionally, as you suggest "If you want fix this faster, you can take advantage of paid support from me", we sent an email to mentioned address. Could you please check and confirm that the mail is delivered?
Best regards
Huaway use own VLAN mib with correct information.
But in Q-BRIDGE-MIB it pass ALL vlans 1-4096 without check if it exist on device.. This produce huge table with loooong snmp request.
I'm work with this trouble. Please stop questions about "when/progress/etc".
If you want fix this faster, you can take advantage of paid support from me (than white to me personnaly: mike@observium.org).
Hello Mike,
Early you said "They have polling trouble with Q-BRIDGE-MIB." regarding Huawei VLANS. Could you please share a little more information with us about this. We could contact the Huawei support and to report the bug to them if we have more detailed information.
Best regards!
@Adam Armstrong - disabling of the VLANs is not an option, because we need that information
We could do with a way of attaching longer descriptions to these modules for use in the UI.
Fixed in r9222-9228.