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  1. Observium
  2. OBS-2620

Decrease poller time for Huawei S9712

Details

    • Paid Support
    • Resolution: Fixed
    • Minor
    • None
    • Professional Edition
    • Poller

    Description

      Hello,

      We have a Huawei S9712 switch with a lot of configured ports and VLANs on it. Unfortunately the poller times are so high, so the graphs are often with a lot of holes. For reference, please see the attached screenshots regarding poller times.

      Could you please advise us how to solve this?

      Best regards,

      Attachments

        1. observium_poller.log.gz
          220 kB
        2. poller.png
          poller.png
          460 kB

        Activity

          [OBS-2620] Decrease poller time for Huawei S9712
          plamenp Plamen Petkov added a comment -

          Hello Mike,

          Early you said "They have polling trouble with Q-BRIDGE-MIB." regarding Huawei VLANS. Could you please share a little more information with us about this. We could contact the Huawei support and to report the bug to them if we have more detailed information.

          Best regards! 

          plamenp Plamen Petkov added a comment - Hello Mike, Early you said "They have polling trouble with Q-BRIDGE-MIB." regarding Huawei VLANS. Could you please share a little more information with us about this. We could contact the Huawei support and to report the bug to them if we have more detailed information. Best regards! 
          plamenp Plamen Petkov added a comment -

          @Adam Armstrong - disabling of the VLANs is not an option, because we need that information

          plamenp Plamen Petkov added a comment - @Adam Armstrong - disabling of the VLANs is not an option, because we need that information
          adama Adam Armstrong added a comment -

          We could do with a way of attaching longer descriptions to these modules for use in the UI.

          adama Adam Armstrong added a comment - We could do with a way of attaching longer descriptions to these modules for use in the UI.
          landy Mike Stupalov added a comment -

          adama pls do not touch this, I'm really work with this issue

          plamenp yes, (ports) vlan module not configurable for now, but will added soon.

          landy Mike Stupalov added a comment - adama pls do not touch this, I'm really work with this issue plamenp yes, (ports) vlan module not configurable for now, but will added soon.
          adama Adam Armstrong added a comment -

          These three modules will have no effect, since they are only applicable to Juniper and Alcatel devices.

          You probably need to disable the vlan module.

          adama Adam Armstrong added a comment - These three modules will have no effect, since they are only applicable to Juniper and Alcatel devices. You probably need to disable the vlan module.
          plamenp Plamen Petkov added a comment -

          Hello Adam,

          Thank you for the idea. In fact in "Ports polling options" the only enabled options were:

          • vlan
          • jnx_cos_qstat
          • sros_egress_qstat
          • sros_ingress_qstat
          • separate_walk

          I disabled jnx_cos_qstat, sros_egress_qstat and sros_ingress_qstat to see what will be the effect.

          Meantime, is there any documentation for what exactly are these three options?

          Best regards

          plamenp Plamen Petkov added a comment - Hello Adam, Thank you for the idea. In fact in "Ports polling options" the only enabled options were: vlan jnx_cos_qstat sros_egress_qstat sros_ingress_qstat separate_walk I disabled jnx_cos_qstat , sros_egress_qstat and sros_ingress_qstat to see what will be the effect. Meantime, is there any documentation for what exactly are these three options? Best regards
          adama Adam Armstrong added a comment -

          Disable any ports-poller modules that you don't use on this device.

          adama Adam Armstrong added a comment - Disable any ports-poller modules that you don't use on this device.
          landy Mike Stupalov added a comment -

          Yah, I remember this trouble with Huawei VLANS.
          They have polling trouble with Q-BRIDGE-MIB.

          landy Mike Stupalov added a comment - Yah, I remember this trouble with Huawei VLANS. They have polling trouble with Q-BRIDGE-MIB.

          People

            landy Mike Stupalov
            plamenp Plamen Petkov
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            Dates

              Created:
              Updated:
              Resolved: