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  1. Observium
  2. OBS-1816

Device Sensors randomly reset and trigger alerts

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Details

    • Bug
    • Resolution: Unresolved
    • Major
    • None
    • Professional Edition
    • Alerting, Poller
    • Hardware WS-C3850-48P
      Operating system Cisco IOS-XE 03.06.00.E (UNIVERSALK9)

    Description

      Randomly cisco devices are "re-discovered" for lack of a better description. When this happens the temperature sensors are reset to values that do not make sense and trigger alerts. We then have to go and manually set the temperature sensor to be a valid value and everything is cleared. This will work fine for a few weeks and then it will randomly be reset again to a negative value. I have attached a screenshot of what it looks like when they are reset. I also see that when this happens a new entry is created and the index number changes. There seems to be a duplicate created?

      Attachments

        1. added.PNG
          141 kB
          Kyle Kot
        2. deleted.PNG
          83 kB
          Kyle Kot
        3. sensor_reset.PNG
          111 kB
          Kyle Kot

        Activity

          People

            adama Adam Armstrong
            awesomazing Kyle Kot
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            Dates

              Created:
              Updated: