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  1. Observium
  2. OBS-1375

Netapp FAS2552 Cluster Mode - network interfaces are not discovered

Details

    • Improvement
    • Resolution: Fixed
    • Major
    • None
    • Community Edition
    • Poller
    • Observium CE.0.15.6.6430
      Debian 7

    Description

      NetApp Release 8.3.1RC1 - FAS2552
      Network interfaces are not discovered by poller.
      See attached event log.

      Old netapp interface MIB is deprecated = using new Netapp cDot Interfaces MIB (see attached .txt).

      Attachments

        Activity

          [OBS-1375] Netapp FAS2552 Cluster Mode - network interfaces are not discovered

          Added/fixed in r7542.

          landy Mike Stupalov added a comment - Added/fixed in r7542.

          No answer from Netapp else than "the MIB are public, so deal with them or use ONTapp API".

          We stopped using observium for the system part (servers, os, storage, FC switches etc...) because support for theses devices is clearly better on other tools.
          We only use observium for the ethernet network part now, except for Juniper EX (high CPU caused by SNMPd) and Nexus1000v (same problem, with SNMPd process crashing).

          For Netapp we switched on OnCommand Unified Manager and Oncommand Performance Manager, which are free, and use OnTapAPI for the polling. Clearly SNMP is not the best solution for Netapp, as we had performance issues (high CPU caused by SNMPd) on low level devices, and now that we use OntappAPI, we have an average 5% CPU on theses devices.

          APIs seems to be the futur for monitoring, and SNMP is clearly not push by a large number of vendors (Cisco, Juniper, Arista for instance).

          Neph Guillaume BARROT added a comment - No answer from Netapp else than "the MIB are public, so deal with them or use ONTapp API". We stopped using observium for the system part (servers, os, storage, FC switches etc...) because support for theses devices is clearly better on other tools. We only use observium for the ethernet network part now, except for Juniper EX (high CPU caused by SNMPd) and Nexus1000v (same problem, with SNMPd process crashing). For Netapp we switched on OnCommand Unified Manager and Oncommand Performance Manager, which are free, and use OnTapAPI for the polling. Clearly SNMP is not the best solution for Netapp, as we had performance issues (high CPU caused by SNMPd) on low level devices, and now that we use OntappAPI, we have an average 5% CPU on theses devices. APIs seems to be the futur for monitoring, and SNMP is clearly not push by a large number of vendors (Cisco, Juniper, Arista for instance).

          Have you got an answer from NetApp?
          How do you use NetApp ONTAP in Cluster mode with Observium? Do you see the IOPS graphs?

          bbluntschli Basile Bluntschli added a comment - Have you got an answer from NetApp? How do you use NetApp ONTAP in Cluster mode with Observium? Do you see the IOPS graphs?

          I'll open a case at Netapp to understand
          1) why they do not use the standard MIB
          2) if there is a workaround

          Stay tuned.

          Neph Guillaume BARROT added a comment - I'll open a case at Netapp to understand 1) why they do not use the standard MIB 2) if there is a workaround Stay tuned.

          I suspect this only applies to clustered on tap devices. There's little we can do at present if they don't populate IF-MIB, in future we may be able to collect data from other MIBs, but at the moment the architecture of the ports poller isn't easily conducive to this.

          adama Adam Armstrong added a comment - I suspect this only applies to clustered on tap devices. There's little we can do at present if they don't populate IF-MIB, in future we may be able to collect data from other MIBs, but at the moment the architecture of the ports poller isn't easily conducive to this.

          We only poll interfaces from the industry standard IF-MIB.

          If NetApp have decided to stop using this MIB, that would be... Unusual.

          adama Adam Armstrong added a comment - We only poll interfaces from the industry standard IF-MIB. If NetApp have decided to stop using this MIB, that would be... Unusual.

          People

            landy Mike Stupalov
            Neph Guillaume BARROT
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            Dates

              Created:
              Updated:
              Resolved: