Details
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Bug
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Resolution: Fixed
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Critical
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None
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Enterprise Edition
Description
Environment
- Observium Version: 26.4.14784
- Operating System: Debian 12
- Web Server: Apache HTTP Server (Apache2) 2.4.66
- PHP Version: 8.2.3
Description
Aggregate graphs for groups configured with type: counter do not function correctly. When attempting to view these graphs (stacked or line), the system returns a permission error—even when using an admin account.
Steps to Reproduce
- Open the Observium web UI
- Create or configure a group with type: counter using an association ruleset
- Navigate to the created group in the web UI
- Go to Aggregate Graphs
- Select one of the available graph types:
- multi-counter-stacked, or
- multi-counter-graph
- Click on the selected graph
Actual Behavior
- The graphs (multi-counter-stacked / multi-counter-graph) are either not displayed properly or not accessible
- When clicking on them, the following error is shown:
* This occurs even when logged in as an admin user"You have insufficient permissions to view this page."
Expected Behavior
- The selected aggregate graph should load and display correctly
- No permission error should occur for authorized users (especially admin)
Impact
This issue prevents users from:
- Aggregating counter metrics across multiple devices
- Generating statistical or summary reports
- Performing effective analysis of grouped counter data
This significantly reduces the usefulness of counter-type groups in larger environments.
Additional Notes
- The issue appears specific to counter-type groups
- Other group types (if tested) appear to work correctly