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  1. Observium
  2. OBS-5200

Follow-up OBS-5165: Missing B/W and Color page counters for TA 4009ci

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Details

    • Improvement
    • Resolution: Fixed
    • Major
    • None
    • Professional Edition
    • Discovery
    • None

    Description

      Hello everyone,
       
      The printer TA 4009ci was successfully added to Observium (referencing Service Call OBS-5165). Unfortunately, the page counters are not being detected correctly. Currently, only the "Total Printed Color Pages" counter is shown, which represents a combined total of prints and copies.
      I require separate counters for Black & White and Color. A combined total for "Prints + Copies" per type (B&W/Color) would be sufficient. I have already tried to implement these using custom OIDs, but unfortunately without success.
       
      Note: We have over 150 of these devices in our environment, so a correct implementation would be very helpful for our fleet management.
      I have identified the following OIDs for this device:
       
      Copying: * B&W: .1.3.6.1.4.1.1347.42.3.1.2.1.1.2.1

      • Color: .1.3.6.1.4.1.1347.42.3.1.2.1.1.2.3
      • Total: .1.3.6.1.4.1.1347.42.3.1.1.1.1.2

       
      Printing: * B&W: .1.3.6.1.4.1.1347.42.3.1.2.1.1.1.1

      • Color: .1.3.6.1.4.1.1347.42.3.1.2.1.1.1.3
      • Total: .1.3.6.1.4.1.1347.42.3.1.1.1.1.1

       
      Overall Counter: * Total Meter Count: .1.3.6.1.4.1.1347.43.10.1.1.12.1.1

       
      Would it be possible to add these to the device profile?
       
      Thank you very much!
      Best regards,
      René

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              adama Adam Armstrong
              Dilbert47 René Lösch
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                Updated:
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