Uploaded image for project: 'Observium'
  1. Observium
  2. OBS-519

Some NTP graphs broke

Details

    • Bug
    • Resolution: Fixed
    • Minor
    • None
    • None
    • Unix Agent
    • uname -a
      Linux hcpi001.lan.side 3.6.11+ #474 PREEMPT Thu Jun 13 17:14:42 BST 2013 armv6l GNU/Linux
      cat /etc/debian_version
      7.1
      Observium 4574

    Description

      The 2 graphs on the right (stratum and bits?) get "error drawing graph"

      Attachments

        1. Capture.PNG
          Capture.PNG
          69 kB
        2. ntp_graphs.png
          ntp_graphs.png
          96 kB

        Activity

          [OBS-519] Some NTP graphs broke
          sysx Chris K. added a comment -

          Dennis,

          What I did to fix was remove the clocks from observium (including rrd files) and re-added.
          Everything looks 5x5 now.

          sysx Chris K. added a comment - Dennis, What I did to fix was remove the clocks from observium (including rrd files) and re-added. Everything looks 5x5 now.
          codekiller Dennis de Houx added a comment -

          Could you take a look at the rrd directory of the devices and see if the files are named app-ntpd-client-X.rrd of app-ntpd-server-X.rrd (where X is the application id). If both types exists, try to remove the client rrd files (backup first ), if only the client rrd files exists try to rename them to server.

          This problem seems to be caused by the backwards compatibility off the old snmp method, and the fact that when the poller is first run and the stratum is above 16 it is marked as a client instead of a server and not grabbing all the data.

          codekiller Dennis de Houx added a comment - Could you take a look at the rrd directory of the devices and see if the files are named app-ntpd-client-X.rrd of app-ntpd-server-X.rrd (where X is the application id). If both types exists, try to remove the client rrd files (backup first ), if only the client rrd files exists try to rename them to server. This problem seems to be caused by the backwards compatibility off the old snmp method, and the fact that when the poller is first run and the stratum is above 16 it is marked as a client instead of a server and not grabbing all the data.
          sysx Chris K. added a comment -

          This is from the stratum graph. Let me know if you need more/other info.

          sysx Chris K. added a comment - This is from the stratum graph. Let me know if you need more/other info.
          adama Adam Armstrong added a comment -

          Please click on one of those graphs, and then click on "rrd command" on the right of the options bar.

          Please send a screenshot of the errors and commands printed below the broken image.

          adama Adam Armstrong added a comment - Please click on one of those graphs, and then click on "rrd command" on the right of the options bar. Please send a screenshot of the errors and commands printed below the broken image.
          codekiller Dennis de Houx added a comment -

          Strange, those graphs work on my production and development servers, do you have debug info?

          codekiller Dennis de Houx added a comment - Strange, those graphs work on my production and development servers, do you have debug info?
          pustule Chris K. added a comment -

          Example of ntp graph breakage.

          pustule Chris K. added a comment - Example of ntp graph breakage.

          People

            codekiller Dennis de Houx
            pustule Chris K.
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            Dates

              Created:
              Updated:
              Resolved: