The alert_assoc table is empty

you most likely confused the option.

-a <alert_entry> is alert entry id, hard to find on alerts page: Alerts -> click on opposite the required alert -> look into url -> find alert_entry param

if you want check specific contact, use:
-c <contact_id>

Version is 24.12.13800

General questions and device support can be discussed in our Discord channel, click here to join.

Please make and attach additional information about the device:

• full snmp dump from device:

  snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -Ih -ObentxU <hostname> .1 > myagent.snmpwalk

  snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -Ih -ObentxU <hostname> .1.3.6.1.4.1 >> myagent.snmpwalk

  If device not support SNMP version 2c, replace -v2c with -v1.

• If you have problems with discovery or poller processes, please do and attach these debugs:

  ./discovery.php -d -h <device>

  ./poller.php -d -h <device>

• additionally attach device and/or vendor specific MIB files

This comment is added automatically.