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  1. Observium
  2. OBS-5024

Observium 501(c)(3) Non-Profit Charity Professional Subscription Request

Details

    • Help
    • Resolution: Unresolved
    • Major
    • None
    • Professional Edition
    • Billing

    Description

      Hi Observium Team,{}

       

      I’ve attempted to reach out multiple times via email to the only contact addresses I could find online (support@observium.org, observium@observium.org, adama@observium.org), but I have not received any responses at all.

       

      We urgently need to spin up SNMP monitoring, and I’ve been waiting for a reply for nearly a week.

       

      Could someone please get back to me as soon as possible? I have sent emails from danielkretsu@ffministry.com that includes all the necessary details and supporting U.S. government documents. If you need me to resend it or send it to a different address, please let me know. I’m happy to provide whatever is required.

       

      Thank you, I appreciate your time and help in facilitating this.

      Attachments

        Activity

          [OBS-5024] Observium 501(c)(3) Non-Profit Charity Professional Subscription Request

          General questions and device support can be discussed in our Discord channel, click here to join.


          Please make and attach additional information about the device:

          • full snmp dump from device:

            snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -Ih -ObentxU <hostname> .1 > myagent.snmpwalk
            snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -Ih -ObentxU <hostname> .1.3.6.1.4.1 >> myagent.snmpwalk

            If device not support SNMP version 2c, replace -v2c with -v1.

          • If you have problems with discovery or poller processes, please do and attach these debugs:

            ./discovery.php -d -h <device>
            ./poller.php -d -h <device>

          • additionally attach device and/or vendor specific MIB files

          This comment is added automatically.

          bot Observium Bot added a comment - General questions and device support can be discussed in our Discord channel, click here to join . Please make and attach additional information about the device: full snmp dump from device: snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -Ih -ObentxU <hostname> .1 > myagent.snmpwalk snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -Ih -ObentxU <hostname> .1.3.6.1.4.1 >> myagent.snmpwalk If device not support SNMP version 2c, replace -v2c with -v1. If you have problems with discovery or poller processes, please do and attach these debugs: ./discovery.php -d -h <device> ./poller.php -d -h <device> additionally attach device and/or vendor specific MIB files This comment is added automatically.

          People

            adama Adam Armstrong
            dkretsu Daniel Kretsu
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            Dates

              Created:
              Updated: