Details

    • Bug
    • Resolution: Not A Bug
    • Major
    • None
    • CE-22.5
    • Web Interface
    • None

    Description

      We are facing an issue, we usually get the '403 Forbidden' error page while a tab hasn't completed a task, and we just clicking another tab. 

      We deploy the Observium server by using the Turkey image. 

       

      Could you please guide me to fix the issue please? Thank you very much. 

      The following is the version info of Observium

      Attachments

        Activity

          [OBS-5006] Observium Shows 403 Forbidden
          • we do not support installs from Turnkey. They do not update observium and do not follow our recommendations.
          • your version is too old (because you use turnkey)
          • anyway you should increase minimum php memory, observium require as minimum 512M.

          https://docs.observium.org/install_debian/

          https://docs.observium.org/faq/#observium-returns-a-blank-web-page-apache-error-logs-show-php-fatal-error-allowed-memory-size-of-xx-bytes-exhausted-tried-to-allocate-xx-bytes

          landy Mike Stupalov added a comment - we do not support installs from Turnkey. They do not update observium and do not follow our recommendations. your version is too old (because you use turnkey) anyway you should increase minimum php memory, observium require as minimum 512M. https://docs.observium.org/install_debian/ https://docs.observium.org/faq/#observium-returns-a-blank-web-page-apache-error-logs-show-php-fatal-error-allowed-memory-size-of-xx-bytes-exhausted-tried-to-allocate-xx-bytes

          General questions and device support can be discussed in our Discord channel, click here to join.


          Please make and attach additional information about the device:

          • full snmp dump from device:

            snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -Ih -ObentxU <hostname> .1 > myagent.snmpwalk
            snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -Ih -ObentxU <hostname> .1.3.6.1.4.1 >> myagent.snmpwalk

            If device not support SNMP version 2c, replace -v2c with -v1.

          • If you have problems with discovery or poller processes, please do and attach these debugs:

            ./discovery.php -d -h <device>
            ./poller.php -d -h <device>

          • additionally attach device and/or vendor specific MIB files

          This comment is added automatically.

          bot Observium Bot added a comment - General questions and device support can be discussed in our Discord channel, click here to join . Please make and attach additional information about the device: full snmp dump from device: snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -Ih -ObentxU <hostname> .1 > myagent.snmpwalk snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -Ih -ObentxU <hostname> .1.3.6.1.4.1 >> myagent.snmpwalk If device not support SNMP version 2c, replace -v2c with -v1. If you have problems with discovery or poller processes, please do and attach these debugs: ./discovery.php -d -h <device> ./poller.php -d -h <device> additionally attach device and/or vendor specific MIB files This comment is added automatically.

          People

            adama Adam Armstrong
            warmseal GL
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            Dates

              Created:
              Updated:
              Resolved: