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  1. Observium
  2. OBS-4957

Graphs not generating

Details

    • Help
    • Resolution: Not A Bug
    • Major
    • None
    • Enterprise Edition
    • Graphs
    • Observium server Operating system Ubuntu22.04

    Description

      We have applied latest patches to observium, After that Graphs are not generating for any device. Please refer attachment for better understanding.

      Attachments

        1. discovery.logs
          1.17 MB
        2. image.png
          image.png
          315 kB
        3. image (1).png
          image (1).png
          372 kB
        4. image-2025-01-11-13-28-38-943.png
          image-2025-01-11-13-28-38-943.png
          90 kB
        5. image-2025-01-11-13-29-38-905.png
          image-2025-01-11-13-29-38-905.png
          206 kB
        6. poller.logs
          922 kB

        Activity

          [OBS-4957] Graphs not generating
          spatel sawan patel added a comment -

          yes, Thank you for your help.

          spatel sawan patel added a comment - yes, Thank you for your help.
          landy Mike Stupalov added a comment -

          As discussed in Discord. There was missed common poller/discovery cron jobs.

          landy Mike Stupalov added a comment - As discussed in Discord. There was missed common poller/discovery cron jobs.
          spatel sawan patel added a comment -

          spatel sawan patel added a comment -
          spatel sawan patel added a comment -

          spatel sawan patel added a comment -
          landy Mike Stupalov added a comment - - edited

          open any (broken) graph and click on RRD Command link. Show screenshot from that page.

          landy Mike Stupalov added a comment - - edited open any (broken) graph and click on RRD Command link. Show screenshot from that page.
          spatel sawan patel added a comment -

          Hello Team,

          Waiting for replay, this is affecting our work.

          spatel sawan patel added a comment - Hello Team, Waiting for replay, this is affecting our work.
          spatel sawan patel added a comment - - edited

          Here is the output file of your given command.

          [^myagent.snmpwalk]

          poller.logs

          discovery.logs

           

          spatel sawan patel added a comment - - edited Here is the output file of your given command. [^myagent.snmpwalk] poller.logs discovery.logs  
          bot Observium Bot added a comment -

          General questions and device support can be discussed in our Discord channel, click here to join.

          Please make and attach additional information about the device:

          • full snmp dump from device: 

            snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -Ih -ObentxU <hostname> .1 > myagent.snmpwalk
            		 
            snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -Ih -ObentxU <hostname> .1.3.6.1.4.1 >> myagent.snmpwalk

            If device not support SNMP version 2c, replace -v2c with -v1.

          • If you have problems with discovery or poller processes, please do and attach these debugs: 

            ./discovery.php -d -h <device>
            		 
            ./poller.php -d -h <device>

          • additionally attach device and/or vendor specific MIB files

          This comment is added automatically.

          bot Observium Bot added a comment - General questions and device support can be discussed in our Discord channel, click here to join . Please make and attach additional information about the device: full snmp dump from device: snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -Ih -ObentxU <hostname> .1 > myagent.snmpwalk snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -Ih -ObentxU <hostname> .1.3.6.1.4.1 >> myagent.snmpwalk If device not support SNMP version 2c, replace -v2c with -v1. If you have problems with discovery or poller processes, please do and attach these debugs: ./discovery.php -d -h <device> ./poller.php -d -h <device> additionally attach device and/or vendor specific MIB files This comment is added automatically.

          People

            adama Adam Armstrong
            spatel sawan patel
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            Dates

              Created:
              Updated:
              Resolved: