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  1. Observium
  2. OBS-4950

Database issue with version 13803

Details

    • Bug
    • Resolution: Fixed
    • Major
    • None
    • None
    • Discovery
    • None

    Description

      Once i upgraded to version 13803 from version 13759 and i tried to run manual discovery or poll i got errors that the devices doesnt exist in observium db.
      Once i reverted to version 13759 everything is back to normal.
      After the upgrade to 13803 i ran ./discovery.php -u and no updates were made, the same after reverting to version 13759

      Attachments

        Activity

          [OBS-4950] Database issue with version 13803
          Shama Tarek added a comment -

          Thanks
          When is the release date for this version?

          Shama Tarek added a comment - Thanks When is the release date for this version?
          landy Mike Stupalov added a comment -

          Fixed in r13805.

          But you should prefer device_id number here and do not use IP address as hostname.

          landy Mike Stupalov added a comment - Fixed in r13805. But you should prefer device_id number here and do not use IP address as hostname.
          Shama Tarek added a comment -

          For example:

          ERROR: Device with hostname '10.41.155.58' does not exist in observium db.

          You can see in the screenshot that i reverted to version 13759 and its started working again.

          Shama Tarek added a comment - For example: ERROR: Device with hostname '10.41.155.58' does not exist in observium db. You can see in the screenshot that i reverted to version 13759 and its started working again.
          landy Mike Stupalov added a comment -

          please show your manual discovery commands (and error output).

          landy Mike Stupalov added a comment - please show your manual discovery commands (and error output).
          Shama Tarek added a comment -

          Thats what i am running now and it seem to be working fine

          Shama Tarek added a comment - Thats what i am running now and it seem to be working fine
          bot Observium Bot added a comment -

          General questions and device support can be discussed in our Discord channel, click here to join.

          Please make and attach additional information about the device:

          • full snmp dump from device: 

            snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -Ih -ObentxU <hostname> .1 > myagent.snmpwalk
            		 
            snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -Ih -ObentxU <hostname> .1.3.6.1.4.1 >> myagent.snmpwalk

            If device not support SNMP version 2c, replace -v2c with -v1.

          • If you have problems with discovery or poller processes, please do and attach these debugs: 

            ./discovery.php -d -h <device>
            		 
            ./poller.php -d -h <device>

          • additionally attach device and/or vendor specific MIB files

          This comment is added automatically.

          bot Observium Bot added a comment - General questions and device support can be discussed in our Discord channel, click here to join . Please make and attach additional information about the device: full snmp dump from device: snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -Ih -ObentxU <hostname> .1 > myagent.snmpwalk snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -Ih -ObentxU <hostname> .1.3.6.1.4.1 >> myagent.snmpwalk If device not support SNMP version 2c, replace -v2c with -v1. If you have problems with discovery or poller processes, please do and attach these debugs: ./discovery.php -d -h <device> ./poller.php -d -h <device> additionally attach device and/or vendor specific MIB files This comment is added automatically.

          People

            landy Mike Stupalov
            Shama Tarek
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            Dates

              Created:
              Updated:
              Resolved: