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  1. Observium
  2. OBS-4925

Issues with some UPS.

Details

    • Improvement
    • Resolution: Fixed
    • Trivial
    • None
    • Enterprise Edition
    • Discovery
    • None

    Description

      Dear sir,

      it seems that some of our UPSs are no more viewd as such by Observium.

      It seems that after a firmware update some systems based on "Generex CS 141" cards have changed the description from "The CS141 SNMP Agent" to "Legrand SNMP Agent"; this prevents them to be classified as "generex-ups", and, thus, be handled as a UPS.

      Could please the new description be recogniezed ?

      Regards.

      Attachments

        Activity

          [OBS-4925] Issues with some UPS.
          mcintred Maurzio Cimaschi added a comment -

          Hello, is there a timeline to update the stable branch ?

          Thank you. Regards.

          mcintred Maurzio Cimaschi added a comment - Hello, is there a timeline to update the stable branch ? Thank you. Regards.
          mcintred Maurzio Cimaschi added a comment -

          Thank you.

          We'll wait for the update to be in stable to preserve the production env.

           

          Regards.

          mcintred Maurzio Cimaschi added a comment - Thank you. We'll wait for the update to be in stable to preserve the production env.   Regards.
          landy Mike Stupalov added a comment -

          This is in rolling updates, you seems on stable.
          https://docs.observium.org/updating/#switch-between-rolling-and-stable-trains

          landy Mike Stupalov added a comment - This is in rolling updates, you seems on stable. https://docs.observium.org/updating/#switch-between-rolling-and-stable-trains
          mcintred Maurzio Cimaschi added a comment -

          Hello, I'm sorry but it is not working.

          I've added a newer debuf output.

          Thank you. Regards.

          mcintred Maurzio Cimaschi added a comment - Hello, I'm sorry but it is not working. I've added a newer debuf output. Thank you. Regards.
          landy Mike Stupalov added a comment -

          Improved in r13693.

          landy Mike Stupalov added a comment - Improved in r13693.
          mcintred Maurzio Cimaschi added a comment -

          Added. Thank you.

          Regards.

          mcintred Maurzio Cimaschi added a comment - Added. Thank you. Regards.
          landy Mike Stupalov added a comment -

          Make device discovery debug as Bot requested.

          landy Mike Stupalov added a comment - Make device discovery debug as Bot requested.
          bot Observium Bot added a comment -

          General questions and device support can be discussed in our Discord channel, click here to join.

          Please make and attach additional information about the device:

          • full snmp dump from device: 

            snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -Ih -ObentxU <hostname> .1 > myagent.snmpwalk
            		 
            snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -Ih -ObentxU <hostname> .1.3.6.1.4.1 >> myagent.snmpwalk

            If device not support SNMP version 2c, replace -v2c with -v1.

          • If you have problems with discovery or poller processes, please do and attach these debugs: 

            ./discovery.php -d -h <device>
            		 
            ./poller.php -d -h <device>

          • additionally attach device and/or vendor specific MIB files

          This comment is added automatically.

          bot Observium Bot added a comment - General questions and device support can be discussed in our Discord channel, click here to join . Please make and attach additional information about the device: full snmp dump from device: snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -Ih -ObentxU <hostname> .1 > myagent.snmpwalk snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -Ih -ObentxU <hostname> .1.3.6.1.4.1 >> myagent.snmpwalk If device not support SNMP version 2c, replace -v2c with -v1. If you have problems with discovery or poller processes, please do and attach these debugs: ./discovery.php -d -h <device> ./poller.php -d -h <device> additionally attach device and/or vendor specific MIB files This comment is added automatically.

          People

            landy Mike Stupalov
            mcintred Maurzio Cimaschi
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            Dates

              Created:
              Updated:
              Resolved: