Details
Description
This issue concerns Dell Networking N1548P devices.
Several of our Dell N1548P switches are alerting because there is a power usage of 0W. This is not the correct value, but is not my main issue.
When i disable alerting for these sensors, they will disappear for a while, but after next inventory, they will pop back up as alert. My manual disabling has reset. This results in many 'false positive' alerts continuously popping up.
I also tried to set a manual value of 0W, but unfortunately has the same results. The error will disappear for a while and return after an inventory.
Could you please help me solve this issue?
I am looking forward to your findings.
Kind regards,
Erik Bos
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Activity
Issue Type | Original: Bug [ 1 ] | New: Vendor Bug [ 10000 ] |
Resolution | New: Fixed [ 1 ] | |
Status | Original: Pending Response [ 10000 ] | New: Resolved [ 5 ] |
Status | Original: In Review [ 10101 ] | New: Pending Response [ 10000 ] |
Attachment | Original: myagent1.snmpwalk [ 21425 ] |
Attachment | Original: myagent2.snmpwalk [ 21426 ] |
Status | Original: Pending Response [ 10000 ] | New: In Review [ 10101 ] |
Attachment | New: discoverylogfile.log [ 21424 ] | |
Attachment | New: myagent1.snmpwalk [ 21425 ] | |
Attachment | New: myagent2.snmpwalk [ 21426 ] | |
Attachment | New: pollerlogfile.log [ 21427 ] |
Hi Mike,
Thanks for your update! I will patch our Observium environment this evening and will supply a follow-up of the results.
In response to your previous question, these aren't customized alert rules. The sensors indeed have no low limit by default, but will automatically generate Power Usage alerts in the Status Warnings and Notifications tables, triggering on 0W usage.
When i manually set the low limit to 0W, the alerts will disappear for a while, only to return after the next inventory cycle. After next inventory, all my manual settings on the affected sensors are back to defaults. Same goes for the Ignore setting. It will ignore only until the next inventory cycle, after which it resets to default.