Uploaded image for project: 'Observium'
  1. Observium
  2. OBS-4870

Real-time Graph doesn't work ...

Details

    • Help
    • Resolution: Won't Do
    • Minor
    • None
    • Professional Edition
    • Graphs
    • None

    Description

      Hello. I have a problem with the real-time graph for all the equipment. Nothing is displayed. All the other graphs are working. How can I fix that? 

      I verified the rights on directories. I saw nothing wrong.

       

      Thank you in advance

      Attachments

        1. capture1.png
          capture1.png
          382 kB
        2. capture2.png
          capture2.png
          17 kB
        3. capture3.png
          capture3.png
          19 kB
        4. capture4.png
          capture4.png
          441 kB
        5. image.png
          image.png
          124 kB
        6. image-2024-08-06-16-42-49-236.png
          image-2024-08-06-16-42-49-236.png
          228 kB
        7. image-2024-08-08-16-19-16-723.png
          image-2024-08-08-16-19-16-723.png
          124 kB

        Activity

          [OBS-4870] Real-time Graph doesn't work ...
          landy Mike Stupalov made changes -
          Resolution New: Won't Do [ 10001 ]
          Status Original: In Review [ 10101 ] New: Closed [ 6 ]
          landy Mike Stupalov added a comment -

          Yah, in many cases this is firewall...

          landy Mike Stupalov added a comment - Yah, in many cases this is firewall...
          InovacomTS Thierry Sauce added a comment -

          Good news! I found the issue. Observium was behind a firewall that acts as a reverse proxy, and a setting for rewriting HTML was enabled. Once I unchecked that setting, the real-time graphs started working again. Thank you for your help, and have a great day.

          InovacomTS Thierry Sauce added a comment - Good news! I found the issue. Observium was behind a firewall that acts as a reverse proxy, and a setting for rewriting HTML was enabled. Once I unchecked that setting, the real-time graphs started working again. Thank you for your help, and have a great day.
          landy Mike Stupalov made changes -
          Status Original: Pending Response [ 10000 ] New: In Review [ 10101 ]
          InovacomTS Thierry Sauce added a comment -

          I understand. I saw this feature working during my first installation of Observium Community Edition. Unfortunately, I don’t remember if it stopped working when I upgraded to the Enterprise version or after an update via SVN. Is the problem on the client side, or could it be on the server side?

          InovacomTS Thierry Sauce added a comment - I understand. I saw this feature working during my first installation of Observium Community Edition. Unfortunately, I don’t remember if it stopped working when I upgraded to the Enterprise version or after an update via SVN. Is the problem on the client side, or could it be on the server side?
          landy Mike Stupalov made changes -
          Status Original: In Review [ 10101 ] New: Pending Response [ 10000 ]
          adama Adam Armstrong added a comment -

          I'm not really sure. It's working fine for me, and we've not had any other reports of it not working. It's some 15 year old javascript we borrowed from m0n0wall, it's barely been touched since.

          adama Adam Armstrong added a comment - I'm not really sure. It's working fine for me, and we've not had any other reports of it not working. It's some 15 year old javascript we borrowed from m0n0wall, it's barely been touched since.
          landy Mike Stupalov made changes -
          Status Original: Pending Response [ 10000 ] New: In Review [ 10101 ]
          InovacomTS Thierry Sauce added a comment -

          Alright, Adam. Do you have any suggestions for a direction I could explore? I’m out of ideas and would really like to use this feature. Thank you in advance.

          InovacomTS Thierry Sauce added a comment - Alright, Adam. Do you have any suggestions for a direction I could explore? I’m out of ideas and would really like to use this feature. Thank you in advance.
          landy Mike Stupalov made changes -
          Status Original: In Review [ 10101 ] New: Pending Response [ 10000 ]

          People

            adama Adam Armstrong
            InovacomTS Thierry Sauce
            Votes:
            0 Vote for this issue
            Watchers:
            4 Start watching this issue

            Dates

              Created:
              Updated:
              Resolved: