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  1. Observium
  2. OBS-4870

Real-time Graph doesn't work ...

Details

    • Help
    • Resolution: Won't Do
    • Minor
    • None
    • Professional Edition
    • Graphs
    • None

    Description

      Hello. I have a problem with the real-time graph for all the equipment. Nothing is displayed. All the other graphs are working. How can I fix that? 

      I verified the rights on directories. I saw nothing wrong.

       

      Thank you in advance

      Attachments

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        2. capture2.png
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        5. image.png
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        6. image-2024-08-06-16-42-49-236.png
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        7. image-2024-08-08-16-19-16-723.png
          image-2024-08-08-16-19-16-723.png
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        Activity

          [OBS-4870] Real-time Graph doesn't work ...
          landy Mike Stupalov added a comment -

          Yah, in many cases this is firewall...

          landy Mike Stupalov added a comment - Yah, in many cases this is firewall...
          InovacomTS Thierry Sauce added a comment -

          Good news! I found the issue. Observium was behind a firewall that acts as a reverse proxy, and a setting for rewriting HTML was enabled. Once I unchecked that setting, the real-time graphs started working again. Thank you for your help, and have a great day.

          InovacomTS Thierry Sauce added a comment - Good news! I found the issue. Observium was behind a firewall that acts as a reverse proxy, and a setting for rewriting HTML was enabled. Once I unchecked that setting, the real-time graphs started working again. Thank you for your help, and have a great day.
          InovacomTS Thierry Sauce added a comment -

          I understand. I saw this feature working during my first installation of Observium Community Edition. Unfortunately, I don’t remember if it stopped working when I upgraded to the Enterprise version or after an update via SVN. Is the problem on the client side, or could it be on the server side?

          InovacomTS Thierry Sauce added a comment - I understand. I saw this feature working during my first installation of Observium Community Edition. Unfortunately, I don’t remember if it stopped working when I upgraded to the Enterprise version or after an update via SVN. Is the problem on the client side, or could it be on the server side?
          adama Adam Armstrong added a comment -

          I'm not really sure. It's working fine for me, and we've not had any other reports of it not working. It's some 15 year old javascript we borrowed from m0n0wall, it's barely been touched since.

          adama Adam Armstrong added a comment - I'm not really sure. It's working fine for me, and we've not had any other reports of it not working. It's some 15 year old javascript we borrowed from m0n0wall, it's barely been touched since.
          InovacomTS Thierry Sauce added a comment -

          Alright, Adam. Do you have any suggestions for a direction I could explore? I’m out of ideas and would really like to use this feature. Thank you in advance.

          InovacomTS Thierry Sauce added a comment - Alright, Adam. Do you have any suggestions for a direction I could explore? I’m out of ideas and would really like to use this feature. Thank you in advance.
          adama Adam Armstrong added a comment -

          ignore them. they're just part of the debugging console.

          adama Adam Armstrong added a comment - ignore them. they're just part of the debugging console.
          InovacomTS Thierry Sauce added a comment -

          Are the missing files with the .map extension created dynamically or do they exist upon the installation of Observium?

           

          InovacomTS Thierry Sauce added a comment - Are the missing files with the .map extension created dynamically or do they exist upon the installation of Observium?  
          InovacomTS Thierry Sauce added a comment -

          Safari but It doesn't work either with Firefox, Chrome on Mac or Windows.

          InovacomTS Thierry Sauce added a comment - Safari but It doesn't work either with Firefox, Chrome on Mac or Windows.
          adama Adam Armstrong added a comment -

          This is probably some odd local issue. The realtime stuff works as far as I can see.

          What browser is this?

          adama Adam Armstrong added a comment - This is probably some odd local issue. The realtime stuff works as far as I can see. What browser is this?
          InovacomTS Thierry Sauce added a comment -

          These messages appear on console tab :

          InovacomTS Thierry Sauce added a comment - These messages appear on console tab :

          People

            adama Adam Armstrong
            InovacomTS Thierry Sauce
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            Dates

              Created:
              Updated:
              Resolved: