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  1. Observium
  2. OBS-4851

Netapp Device Discovery crashes at netapp-mib.inc.php:76

Details

    • Bug
    • Resolution: Fixed
    • Minor
    • None
    • Professional Edition
    • Discovery
    • AlmaLinux release 8.8, Observium Professional 24.6.13582

    Description

      Added Netapp Device, Discovery never completes. Netapp Ontap Version 9.13.1, Model AFF-A250. Configured Ethernet PortChannels. 

      Attachments

        1. discovery_13590.log
          92 kB
          Christian Mladek
        2. discovery.log
          87 kB
          Christian Mladek
        3. myagent.snmpwalk
          1.11 MB
          Christian Mladek
        4. poller_13590.log
          264 kB
          Christian Mladek
        5. poller.log
          263 kB
          Christian Mladek

        Activity

          [OBS-4851] Netapp Device Discovery crashes at netapp-mib.inc.php:76

          great, we'll wait for the next stable update. thanks for clarification.

          c.mladek Christian Mladek added a comment - great, we'll wait for the next stable update. thanks for clarification.

          because your install still on stable updates.
          You need waiting for next stable update or try rolling:
          https://docs.observium.org/updating/#switch-between-rolling-and-stable-trains

          landy Mike Stupalov added a comment - because your install still on stable updates. You need waiting for next stable update or try rolling: https://docs.observium.org/updating/#switch-between-rolling-and-stable-trains

          thank you for the fast response. we've updated to r13590. device discovery still crashes. logs of run with r13590 attached.

          c.mladek Christian Mladek added a comment - thank you for the fast response. we've updated to r13590. device discovery still crashes. logs of run with r13590 attached.

          Fixed in r13590.

          Please note, this change in rolling updates.

          landy Mike Stupalov added a comment - Fixed in r13590. Please note, this change in rolling updates.

          discovery and poller logs and snmp dump attached

          c.mladek Christian Mladek added a comment - discovery and poller logs and snmp dump attached

          General questions and device support can be discussed in our Discord channel, click here to join.


          Please make and attach additional information about the device:

          • full snmp dump from device:

            snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -Ih -ObentxU <hostname> .1 > myagent.snmpwalk
            snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -Ih -ObentxU <hostname> .1.3.6.1.4.1 >> myagent.snmpwalk

            If device not support SNMP version 2c, replace -v2c with -v1.

          • If you have problems with discovery or poller processes, please do and attach these debugs:

            ./discovery.php -d -h <device>
            ./poller.php -d -h <device>

          • additionally attach device and/or vendor specific MIB files

          This comment is added automatically.

          bot Observium Bot added a comment - General questions and device support can be discussed in our Discord channel, click here to join . Please make and attach additional information about the device: full snmp dump from device: snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -Ih -ObentxU <hostname> .1 > myagent.snmpwalk snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -Ih -ObentxU <hostname> .1.3.6.1.4.1 >> myagent.snmpwalk If device not support SNMP version 2c, replace -v2c with -v1. If you have problems with discovery or poller processes, please do and attach these debugs: ./discovery.php -d -h <device> ./poller.php -d -h <device> additionally attach device and/or vendor specific MIB files This comment is added automatically.

          People

            landy Mike Stupalov
            c.mladek Christian Mladek
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            Dates

              Created:
              Updated:
              Resolved: