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  1. Observium
  2. OBS-4849

After upgrade the GUI is not accessible and throw 500 error ot .htaccess error

Details

    • Paid Support
    • Resolution: Incomplete
    • Major
    • None
    • None
    • Default
    • None

    Description

      After upgrade the GUI is not accessible and throw 500 error ot .htaccess error

       

      please mail me at aliasgar.tinwala@sap.com

       

      its a enterprise subscription - id - sap-ariba 

      Attachments

        Activity

          [OBS-4849] After upgrade the GUI is not accessible and throw 500 error ot .htaccess error
          landy Mike Stupalov made changes -
          Resolution New: Incomplete [ 4 ]
          Status Original: Pending Response [ 10000 ] New: Resolved [ 5 ]
          landy Mike Stupalov made changes -
          Status Original: In Review [ 10101 ] New: Pending Response [ 10000 ]
          landy Mike Stupalov added a comment -

          I already wrote you mail.
          As quickest way, please use discord channel.
          Link for connect: https://discord.gg/GjpNXKWm8W

          landy Mike Stupalov added a comment - I already wrote you mail. As quickest way, please use discord channel. Link for connect: https://discord.gg/GjpNXKWm8W
          landy Mike Stupalov made changes -
          Status Original: Pending Response [ 10000 ] New: In Review [ 10101 ]
          aliasgar215 Aliasgar added a comment -

          @mike i was able get the access. Whenever we upgrade the update fiddles with the permission of observium folder. Also can you please guide us how to contact the enterprise license user support. We have purchased entrprise edition licence but not able to get prompt support 

          aliasgar215 Aliasgar added a comment - @mike i was able get the access. Whenever we upgrade the update fiddles with the permission of observium folder. Also can you please guide us how to contact the enterprise license user support. We have purchased entrprise edition licence but not able to get prompt support 
          landy Mike Stupalov made changes -
          Status Original: In Review [ 10101 ] New: Pending Response [ 10000 ]
          landy Mike Stupalov added a comment -

          This is web server (apache) error. Please check apache error.log, show it content.

          landy Mike Stupalov added a comment - This is web server (apache) error. Please check apache error.log, show it content.
          landy Mike Stupalov made changes -
          Status Original: Pending Response [ 10000 ] New: In Review [ 10101 ]
          aliasgar215 Aliasgar added a comment -

          please update 

           

          aliasgar215 Aliasgar added a comment - please update   
          bot Observium Bot made changes -
          Component/s New: Default [ 10900 ]
          bot Observium Bot made changes -
          Assignee Original: Adam Armstrong [ adama ] New: Mike Stupalov [ landy ]
          bot Observium Bot made changes -
          Status Original: Open [ 1 ] New: Pending Response [ 10000 ]

          People

            landy Mike Stupalov
            aliasgar215 Aliasgar
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            Dates

              Created:
              Updated:
              Resolved: