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  1. Observium
  2. OBS-4833

Synology UC devices are not recognized

Details

    • Improvement
    • Resolution: Fixed
    • Minor
    • None
    • Professional Edition
    • Discovery
    • None

    Description

      Hi Observium support!

      The Synology UC3400 and UC3200 (https://www.synology.com/products/UC3200) devices are not obtaining correct OS matching when they are discovered.

      After expanding the regex (I added |UC) in includes/definitions/os/synology.inc.php the devices were corretly discovered.

      'SYNOLOGY-SYSTEM-MIB::modelName.0'        => '/^(DS|DV|RS|FS|RC|SA|UC)/',
      		 

      'HOST-RESOURCES-MIB::hrSystemInitialLoadParameters.0' => [ '/syno_hw_version=(?:DS|DV|RS|FS|RC|SA|UC)/',

       

      Kind regrads,
      Matthias

      Attachments

        Activity

          [OBS-4833] Synology UC devices are not recognized
          landy Mike Stupalov added a comment -

          Thanks, improved in r13559.

          landy Mike Stupalov added a comment - Thanks, improved in r13559.
          bot Observium Bot added a comment -

          General questions and device support can be discussed in our Discord channel, click here to join.

          Please make and attach additional information about the device:

          • full snmp dump from device: 

            snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -Ih -ObentxU <hostname> .1 > myagent.snmpwalk
            		 
            snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -Ih -ObentxU <hostname> .1.3.6.1.4.1 >> myagent.snmpwalk

            If device not support SNMP version 2c, replace -v2c with -v1.

          • If you have problems with discovery or poller processes, please do and attach these debugs: 

            ./discovery.php -d -h <device>
            		 
            ./poller.php -d -h <device>

          • additionally attach device and/or vendor specific MIB files

          This comment is added automatically.

          bot Observium Bot added a comment - General questions and device support can be discussed in our Discord channel, click here to join . Please make and attach additional information about the device: full snmp dump from device: snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -Ih -ObentxU <hostname> .1 > myagent.snmpwalk snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -Ih -ObentxU <hostname> .1.3.6.1.4.1 >> myagent.snmpwalk If device not support SNMP version 2c, replace -v2c with -v1. If you have problems with discovery or poller processes, please do and attach these debugs: ./discovery.php -d -h <device> ./poller.php -d -h <device> additionally attach device and/or vendor specific MIB files This comment is added automatically.

          People

            landy Mike Stupalov
            Kleinert Matthias
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            Dates

              Created:
              Updated:
              Resolved: