Major Description
It seems that after the upgrade (Observium itself and also Debian from 9 to 10) one of the device is not displaying the ports tab (it's empty), nor any graphs, logs etc.
It only shows the eventlog. And that all the data was deleted...
Is there a way to recover all the data?
Attachments
Activity
You have set SNMP Max Repetition on device edit page as '80',
but really device not support this value.
I've seen previous reports of problems on this platform (probably after firmware updates).
Reduce (or remove) this value as small as possible.
Example of error in your debug
ifOperStatus Device-specific maxrep 80.
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CMD[/usr/bin/snmpbulkwalk -Cr'80' -t '2' -r '5' -v2c -c 'my-sensitive-data' -Pud -OQUs -m IF-MIB -M /opt/observium/mibs/rfc:/opt/observium/mibs/net-snmp 'udp':'nat1-war91.inwep.wan':'161' ifOperStatus]
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CMD EXITCODE[2]
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CMD RUNTIME[0.0274s]
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STDOUT[
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ifOperStatus = No Such Object available on this agent at this OID
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]
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STDERR[
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Error in packet.
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Reason: (tooBig) Response message would have been too large.
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]
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Attaching output. All the sensitive data (community string and neighbours section) I have replaced with string my-sensitive-data
run a debugged discovery on the device :
./discovery.php -h <device_id> -dd
The output will probably explain what's happening.
Yes, removing this value helped indeed. Really don't know how this value got there. The only thing I could correlate is the upgrade I've done recently. Thank you for your support.