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  1. Observium
  2. OBS-4825

Problem with reading the status of the matrix's LAN port

Details

    • Bug
    • Resolution: Fixed
    • Major
    • None
    • None
    • Ports, Web Interface
    • None

    Description

      Hi

      Qsan X5216 New FW: 2.0.11. 2 SP and 2 LAN Controller with 4x10G ports. Observium shows that only one port is up even though each controller has an up port. On the switch side, both ports is up too. I think the vendor probably changed something in the MIB. In previous version after upgrade worked normal.

      Attachments

        1. 2024-05-05_19h15_53.png
          9 kB
          Pawel Brzostowski
        2. 2024-05-05_19h16_52.png
          70 kB
          Pawel Brzostowski
        3. 2024-05-05_19h46_06.png
          45 kB
          Pawel Brzostowski

        Activity

          [OBS-4825] Problem with reading the status of the matrix's LAN port
          landy Mike Stupalov added a comment -

          Device report not fully enterprise snmp oid tree for QSAN-SNMP-MIB.
          This is why os and mibs not detected.

          By first, check and update firmware for device.

          Additionally, please make and attach discovery debug (as Bot requested):

          ./discovery.php -d -h <device>

          landy Mike Stupalov added a comment - Device report not fully enterprise snmp oid tree for QSAN-SNMP-MIB. This is why os and mibs not detected. By first, check and update firmware for device. Additionally, please make and attach discovery debug (as Bot requested): ./discovery.php -d -h <device>
          adama Adam Armstrong added a comment -

          This device only exposes the ports on the first controller via SNMP.

          If the vendor intends to expose ports on the second controller via SNMP, it looks like they've broken something.

          adama Adam Armstrong added a comment - This device only exposes the ports on the first controller via SNMP. If the vendor intends to expose ports on the second controller via SNMP, it looks like they've broken something.

          People

            landy Mike Stupalov
            pbrzostowski Pawel Brzostowski
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            Dates

              Created:
              Updated:
              Resolved: